@leo816 to assume Support Team Lead role

[leo816]

This is a Bisq Network proposal. Please familiarize yourself with the submission and review process.

I would like to formally apply for this role,

My current roles include:

• Mediator: Mediator roles#83
• Fee Reimbursement Agent: Fee Reimbursement Agent roles#76
• Support Agent: L1 Support Agent roles#64

I have been involved with bisq for over 2 years now. I started making bisq's first ever tutorial video (https://www.youtube.com/watch?v=-o9CKiivyIc&t=1s) and then having a series of critical roles inside the support team that have made me very aware of how each one works.
I am very passionate about this project and think I have gained enough knowledge through these years that make me an adequate candidate.

I have added two more duties on the https://bisq.wiki/Support_Team_Lead that I think are inherent to the role, and that I happen to have done to some extent already:

• Review Team's Compensation requests as per Process.

• Manage new internship proposals and evaluate their performance once the period is over.

• Review and supervise the "on duty" schedule.

I'd like to hear if anyone, specially the @bisq-network/support have any suggestions or comments about which direction should the role develop into going forward.

[MwithM]

The duties you have added are completely logical and necessary.
Even without cbeams' depart you were going to take this role, which is great.

[flix1]

I'm glad to see that this role will be in good hands.

It's probably not urgent now, but at some point we should start planning for multi-language support. It should factor into recruitment and internship proposals.

[cbeams]

This proposal has now been up for nearly a week (and has been discussed for much longer than that). There have been only 👍's in response, and there have been no other contributors stepping forward as interested in the role. I will therefore close this as approved once the following tasks are complete:

• @cbeams to make @leo816 the maintainer of @bisq-network/support and related teams
  • NOTE: this has been done for teams where @leo816 was already a member, but he'll need to ask a GitHub Admin to make changes to other teams under the main support team.
• @cbeams to update and reassign the Support Team Lead role at Support Team Lead roles#102 to @leo816 (Support Team Lead roles#102 (comment)).
• @cbeams to announce the change via Keybase support subteam
• @cbeams to grant @leo816 Admin role in bisq.support Keybase subteam
• @cbeams to announce the change via keybase @bisq-network/support discussion (https://github.com/orgs/bisq-network/teams/support/discussions/4)
• @cbeams to inform compensation request maintainer (@MwithM) to assign support team compensation requests to @leo816 from here out (Compensation Maintainer roles#86 (comment))
• @cbeams to add @leo816 to bisq.teamleads Keybase subteam
• @cbeams to add @leo816 to @bisq-network/team-leads GitHub team

[cbeams]

Closing as approved.