Payment issue? #2322
Comments
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2024-06-07T00:12:15+00:00 CRITICAL Uncaught InvalidArgumentException: PayPal order ID not found in meta. in /var/www/wp-content/plugins/woocommerce-paypal-payments/api/order-functions.php:38 CONTEXT: {"error":{"type":1,"file":"/var/www/wp-content/plugins/woocommerce-paypal-payments/api/order-functions.php","line":38},"backtrace":["","#0 /var/www/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Integration/ShipStationIntegration.php(87): WooCommerce\PayPalCommerce\Api\ppcp_get_paypal_order('')","#1 /var/www/wp-includes/class-wp-hook.php(324): WooCommerce\PayPalCommerce\OrderTracking\Integration\ShipStationIntegration->WooCommerce\PayPalCommerce\OrderTracking\Integration\{closure}(Object(Automattic\WooCommerce\Admin\Overrides\Order), Array)","#2 /var/www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)","#3 /var/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)","#4 /var/www/wp-content/plugins/woocommerce-shipstation-integration/includes/api-requests/class-wc-shipstation-api-shipnotify.php(355): do_action('woocommerce_shi...', Object(Automattic\WooCommerce\Admin\Overrides\Order), Array)","#5 /var/www/wp-content/plugins/woocommerce-shipstation-integration/includes/class-wc-shipstation-api.php(91): WC_Shipstation_API_Shipnotify->request()","#6 /var/www/wp-content/plugins/woocommerce-shipstation-integration/includes/class-wc-shipstation-api.php(46): WC_Shipstation_API->request()","#7 /var/www/wp-content/plugins/woocommerce-shipstation-integration/includes/class-wc-shipstation-api.php(101): WC_Shipstation_API->__construct()","#8 /var/www/wp-content/plugins/woocommerce-shipstation-integration/woocommerce-shipstation.php(90): include_once('/var/www/wp-con...')","#9 /var/www/wp-includes/class-wp-hook.php(324): woocommerce_shipstation_api('')","#10 /var/www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)","#11 /var/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)","#12 /var/www/wp-content/plugins/woocommerce/includes/class-wc-api.php(161): do_action('woocommerce_api...')","#13 /var/www/wp-includes/class-wp-hook.php(324): WC_API->handle_api_requests(Object(WP))","#14 /var/www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)","#15 /var/www/wp-includes/plugin.php(565): WP_Hook->do_action(Array)","#16 /var/www/wp-includes/class-wp.php(418): do_action_ref_array('parse_request', Array)","#17 /var/www/wp-includes/class-wp.php(813): WP->parse_request('')","#18 /var/www/wp-includes/functions.php(1336): WP->main('')","#19 /var/www/wp-blog-header.php(16): wp()","#20 /var/www/index.php(17): require('/var/www/wp-blo...')","#21 {main}","thrown"]} |
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Sorry, I hit the wrong button and didn’t mean to close it. |
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Hello @tonypoxon Please update the plugin to the recent version 2.8.0, this issue is already patched. If the problem persists after the update we kindly ask that you reach out directly to our support team. When you contact our support team, please include a copy of your WooComnmerce system report. This will help us get to the bottom of your issue more quickly. We'll be closing this GitHub issue for now. However, once you reach out to our support team, rest assured they'll be ready to assist you with your concerns. Thank you for your understanding! Kind regards, |
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Hi Kristian, thanks for the email, i have updated as requested, but sadly a customer who was affected with the error before, had had the same issueShall I send over information again?ThanksTonyOn 11 Jun 2024, at 10:50, Krystian Kep ***@***.***> wrote:
Hello @tonypoxon
Please update the plugin to the recent version 2.8.0, this issue is already patched. If the problem persists after the update we kindly ask that you reach out directly to our support team.
When you contact our support team, please include a copy of your WooComnmerce system report. This will help us get to the bottom of your issue more quickly.
We'll be closing this GitHub issue for now. However, once you reach out to our support team, rest assured they'll be ready to assist you with your concerns. Thank you for your understanding!
Kind regards,
Krystian
—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>
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There was an error processing your order. Please check for any charges in your payment method and review your before placing the order again.
To Reproduce
The error seems sporadic, but seems to occur at the payment screen.
Screenshots
Expected Behavior
Payment should be processed without error
Actual Behavior
Payment results in error as above.
Environment
Additional Details
System status
WordPress Environment
WordPress address (URL): https://vortexbaits.com
Site address (URL): https://vortexbaits.com
WC Version: 8.9.2
REST API Version: ✔ 8.9.2
Action Scheduler Version: ✔ 3.7.4
Log Directory Writable: ✔
WP Version: 6.5.4
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –
Server Environment
Server Info: Apache
PHP Version: 8.2.18
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 5080
cURL Version: 8.5.0
OpenSSL/3.1.4
SUHOSIN Installed: –
MySQL Version: 8.0.33-25
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
Database
WC Database Version: 8.9.2
WC Database Prefix: wp_3grda3ryg7_
Total Database Size: 171.47MB
Database Data Size: 113.36MB
Database Index Size: 58.11MB
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Post Type Counts
attachment: 1140
custom_css: 1
forminator_forms: 2
gift_card: 7
jp_img_sitemap: 6
jp_sitemap: 6
jp_sitemap_master: 6
jp_vid_sitemap: 6
nav_menu_item: 40
nectar_slider: 1
oembed_cache: 1
option-tree: 1
page: 20
portfolio: 15
post: 12
product: 145
product_variation: 901
revision: 2
seedprod: 4
shop_coupon: 101
shop_order: 3547
shop_order_refund: 36
viwec_template: 14
wafs: 1
wc_order_status: 9
wc_voucher_template: 1
wp_global_styles: 1
wpcf7_contact_form: 1
zt_team: 3
zt_testimonial: 3
Security
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (39)
301 Redirects Pro: by WebFactory Ltd – 6.16
Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.19
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
Category Editor: by Kevin Heath – 3.8.3
Classic Editor: by WordPress Contributors – 1.6.3
Code Snippets: by Code Snippets Pro – 3.6.5.1
Contact Form 7: by Takayuki Miyoshi – 5.9.5
Easy Auto SKU Generator for WooCommerce: by Dan Zakirov – 1.2.0
Forminator Pro: by WPMU DEV – 1.31.0
Jetpack: by Automattic – 13.5
WPBakery Page Builder: by Michael M - WPBakery.com – 7.6
Password Protected: by Password Protected – 2.7.2
PeakShops - Required Plugin: by fuelthemes – 1.1.4
Slider Revolution Before/After Add-On: by ThemePunch – 6.7.2
Slider Revolution Particles Effect: by ThemePunch – 6.7.4
Slider Revolution Weather Add-on: by ThemePunch – 6.7.2
Slider Revolution: by ThemePunch – 6.7.12
Sitesao Core: by Sitesao Team – 1.1.53
Sitewide Notice WP: by Yoohoo Plugins – 2.4.1
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.9.1
Discount Rules Core: by Flycart – 2.6.3
Advanced Order Export For WooCommerce: by AlgolPlus – 3.5.3
WooCommerce.com Update Manager: by Automattic – 1.0.2
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.7
WooCommerce Better Variations: by Plugin Republic – 1.2.8
WooCommerce Bulk Stock Management: by WooCommerce – 2.2.35
WooCommerce Legacy REST API: by WooCommerce – 1.0.4
WooCommerce PayPal Payments: by WooCommerce – 2.7.1
WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.13.5
WooCommerce - ShipStation Integration: by WooCommerce – 4.4.3
WooCommerce: by Automattic – 8.9.2
Yoast SEO: by Team Yoast – 22.8
WP Mail SMTP Pro: by WP Mail SMTP – 4.0.2
WP-Optimize Premium - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.3.2
Smush Pro: by WPMU DEV – 3.16.4
WP Snow - Best Snow Effect Plugin: by Ironikus – 1.0.3
WPMU DEV Dashboard: by WPMU DEV – 4.11.26
YITH WooCommerce Gift Cards: by YITH – 4.13.0
YITH WooCommerce Wishlist: by YITH – 3.34.0
Inactive Plugins (2)
WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels (Pro): by WebToffee – 4.4.7
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.3.2
Dropin Plugins ()
advanced-cache.php: advanced-cache.php
db-error.php: db-error.php
object-cache.php: object-cache.php
Must Use Plugins (2)
Object Cache Pro (MU): by Rhubarb Group – 1.18.2
System Plugin: by – 4.127.0
Settings
API Enabled: ✔
Force SSL: ✔
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
gift-card (gift-card)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
Logging
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 7 days
Level threshold: –
Log directory size: 6 MB
WC Pages
Shop base: #147 - /shop/
Basket: #4671 - /cart/
Checkout: #4672 - /checkout/
My account: #4673 - /my-account/
Terms and conditions: #13449 - /terms-conditions/
Theme
Name: PeakShops
Version: 1.5.3
Author URL: https://fuelthemes.net
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
Templates
Overrides: peakshops/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0
peakshops/woocommerce/cart/cart-empty.php
peakshops/woocommerce/cart/cart-shipping.php version 8.6.0 is out of date. The core version is 8.8.0
peakshops/woocommerce/cart/cart.php
peakshops/woocommerce/checkout/form-coupon.php
peakshops/woocommerce/checkout/form-login.php
peakshops/woocommerce/content-product.php
peakshops/woocommerce/content-single-product.php
peakshops/woocommerce/global/wrapper-end.php
peakshops/woocommerce/global/wrapper-start.php
peakshops/woocommerce/loop/add-to-cart.php
peakshops/woocommerce/loop/loop-end.php
peakshops/woocommerce/loop/loop-start.php
peakshops/woocommerce/myaccount/form-login.php
peakshops/woocommerce/product-searchform.php
peakshops/woocommerce/single-product/photoswipe.php
peakshops/woocommerce/single-product/product-image.php
peakshops/woocommerce/single-product/product-thumbnails.php
peakshops/woocommerce/single-product/related.php
peakshops/woocommerce/single-product/tabs/tabs.php
peakshops/woocommerce/single-product/up-sells.php
peakshops/woocommerce/content-product_cat.php
Outdated Templates: ❌
WooCommerce PayPal Payments
Onboarded: ✔
Shop country code: GB
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: ✔
PayPal Vault enabled: ✔
ACDC Vault enabled: ✔
Logging enabled: ✔
Reference Transactions: ✔
Used PayPal Checkout plugin: ✔
Subscriptions Mode: Disabled
Admin
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
product-pre-publish-modal
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: minified-js
new-product-management-experience
settings
async-product-editor-category-field
launch-your-store
Daily Cron: ✔ Next scheduled: 2024-06-07 14:09:22 +01:00
Options: ✔
Notes: 184
Onboarding: completed
Action Scheduler
Complete: 1,309
Oldest: 2024-05-07 13:16:41 +0100
Newest: 2024-06-07 11:12:52 +0100
Failed: 94
Oldest: 2024-04-19 17:59:21 +0100
Newest: 2024-06-07 06:28:47 +0100
Pending: 18
Oldest: 2024-06-07 11:13:52 +0100
Newest: 2024-06-10 15:45:27 +0100
Status report information
Generated at: 2024-06-07 11:13:03 +01:00
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