USAGOV-2013-call-center-chat-times: added chat wait times and restruc…

[jacobaaronyeager]

…tured JSON output

Jira Task

https://cm-jira.usa.gov/browse/USAGOV-2013

Description

Added chat wait times and restructured JSON output.

Type of Changes

• New Feature
• Bugfix
• Frontend (Twig, Sass, JS)
  • Add screenshot showing what it should look like
• Drupal Config (requires "drush cim")
• New Modules (requires rebuild)
• Documentation
• Infrastructure
  • CMS
  • WAF
  • WWW
  • Egress
  • Tools
  • Cron
• Other

Testing Instructions

Change Requirements

• Requires New Documentation (Link: {})
• Requires New Config
• Requires New Content

Validation Steps

• Test instruction 1
• Test instruction 2
• Test instruction 3

Security Review

• Adds/updates software (including a library or Drupal module)
• Communication with external service
• Changes permissions or workflow
• Requires SSPP updates

Reviewer Reminders

• Reviewed code changes
• Reviewed functionality
• Security review complete or not required

Post PR Approval Instructions

Follow these steps as soon as you merge the new changes.

1. Go to the USAGov Circle CI project.
2. Find the commit of this pull request.
3. Build and deploy the changes.
4. Update the Jira ticket by changing the ticket status to Review in Test and add a comment. State whether the change is already visible on cms-dev.usa.gov and beta-dev.usa.gov, or if the deployment is still in process.

[akf]

This looks promising. I'm going to wait til the call center closes and at least verify that I get -1s for everything instead of the 0s I'm seeing now.

[akf]

Looks good!