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Signal on mac won't start after update #4023
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Yep. I have this exact same issue. Today (2020.03.06) Signal invited me to update my current version of Signal Desktop, but when I accepted the invitation and clicked to update, I got the attached message from Signal in which "the problem" is not specified, so I do not know how to redress the Signal problem, nor can I open Signal in this condition/state. I do not know what version of Signal I had been using prior to this would-be update to Signal, but I think it was 1.32.0, which was updated just a few days ago. In any case, I am running macOS 10.14.6 on my iMac. |
@Hoorah You should be able to fix that problem with a direct download from https://signal.org/download. You won't lose any data when reinstalling on top of an existing installation. |
Duplicate #4019 |
Scott:
Done, solved, thanks. It still makes me wonder why Signal didn’t upgrade cleanly when I first clicked “upgrade” — that’s a first time for me and Signal — but I can overlook that given that the problem is solved by way of the link you provided. Ultimately, my (temporary) inability to upgrade was Signal’s problem, not GitHub’s.
:Hoorah
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… On Mar 6, 2020, at 6:49 PM, Scott Nonnenberg ***@***.***> wrote:
Closed #4023.
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Bug Description
Updated after prompted in the Mac Signal app on OS 10.15.3 and Signal won't start.
Steps to Reproduce
Actual Result:
It crashes
Expected Result:
It opens.
Screenshots
Platform Info
Signal Version:
Latest
Operating System:
10.15.3 Mac
Linked Device Version:
Link to Debug Log
The text was updated successfully, but these errors were encountered: