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Unable to deploy Articulate in Windows. "HNS failed with error : The parameter is incorrect" #249

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amritapcs opened this issue Jun 17, 2018 · 19 comments
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@amritapcs
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amritapcs commented Jun 17, 2018

I am trying to install on google cloud but getting error for the command "docker-compose up" as "alpha-nlu-network" parameter is not correct. HNS service is not started due to invalid parameter. As per the documentation i have changed the localhost with the public vm ip. I have done the changes for Api_url, Swagger_host and docker_instance. Please advice.

@dcalvom
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dcalvom commented Jun 17, 2018

Hi @amritapcs would you mind to answers this questions please to help you out

Please describe the issue you are having here and answer the question below.

  • Did you download a release or pull from Master? Which release?
  • What operating system are you running?
  • Are you running locally or in the cloud?

Google Cloud

  • Which browser are you using?

@amritapcs
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amritapcs commented Jun 17, 2018 via email

@dcalvom
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dcalvom commented Jun 17, 2018

Thanks for your answers. So are you running docker on windows? Right?

@amritapcs
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amritapcs commented Jun 17, 2018 via email

@dcalvom
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dcalvom commented Jun 17, 2018

By looking on docker issues it seems it could be related with an issue that was already solved with an update. Could you check if you are able to update your docker?

@dcalvom dcalvom changed the title I am trying to install on google cloud but getting error for the command "docker-compose up" as "alpha-nlu-network" parameter is not correct. HNS service is not started due to invalid parameter. As per the documentation i have changed the localhost with the public vm ip. I have done the changes for Api_url, Swagger_host and docker_instance. Please advice. Unable to deploy Articulate in Google Cloud. Error: HNS service is not started due to invalid parameter Jun 17, 2018
@dcalvom
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dcalvom commented Jun 17, 2018

By the way, Master branch is our working space, so it isn't stable. We recommend you to use our latest release and follow the cloud installation instructions

@amritapcs
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amritapcs commented Jun 18, 2018 via email

@wrathagom
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@amritapcs can I get the exact error message. Copy paste/screenshot?

@amritapcs
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amritapcs commented Jun 18, 2018 via email

@dcalvom
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dcalvom commented Jun 18, 2018

@amritapcs Given that you are directly answering the emails from GitHub we aren't able to see the files you attached. Could you please attach them by firstly accessing into this link #249 and then attaching the files in a new comment

@amritapcs
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amritapcs commented Jun 18, 2018

Pl check the attached file.

articulate_error.docx

@dcalvom dcalvom changed the title Unable to deploy Articulate in Google Cloud. Error: HNS service is not started due to invalid parameter Unable to deploy Articulate in Windows. "HNS failed with error : The parameter is incorrect" Jun 18, 2018
@dcalvom
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dcalvom commented Jun 18, 2018

After reviewing your document I confirmed this is totally related with your docker set up in your windows machine.

You can get information about your particular error here:
docker/compose#4024
docker/for-win#598
docker/compose#4149

The most common fix seems to be this one, taked from stackoverflow:

This is a known limitation. At present windows only supports one NAT network. Removing Netnat by invoke Remove-Netnat is not supported.

Run this in powesrhell.

Get-NetNat | Remove-NetNat

@dcalvom dcalvom added the bug label Jun 18, 2018
@wrathagom
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@amritapcs let us know if that solves your issue. If not, do you have the option of creating a linux VM on GCS?

@amritapcs
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amritapcs commented Jun 19, 2018 via email

@wrathagom
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Our défaut releases don't include the code, just a compose file and some config files.

If you want to the code you'll want to git clone https://github.com/samtecspg/articulate.gitand you will have all of the source files!

Let us know if you run into any other problems.

@amritapcs
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amritapcs commented Jun 19, 2018 via email

@milutz
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milutz commented Jun 19, 2018

Amrita,

For a process to fronend articulate with a login, please see the link on Issue#162 (that also links to issue 22 which is about the (future) direct implimention of a login interface)

@milutz
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milutz commented Jun 19, 2018

@amritapcs (forgot to paste link) I mean this issue #162

@dcalvom
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dcalvom commented Jun 19, 2018

Based on @amritapcs comment I have successfully install articulate on ubuntu VM

We can close this issue.

@dcalvom dcalvom closed this as completed Jun 19, 2018
@wrathagom wrathagom added the Installation Issues created for Installation troubles label Jul 23, 2018
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