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None of the new Alphas, 11, 12, or 13 will install... afraid I'm more of a user than.... #305

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Ebdim9th opened this issue Aug 19, 2020 · 39 comments
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None of the new Alphas, 11, 12, or 13 will install... afraid I'm more of a user than.... #305

Ebdim9th opened this issue Aug 19, 2020 · 39 comments
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bug
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Alpha 14

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@Ebdim9th
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....a programmer. Pretty simple, I guess I thought Windows 7 could run them, it has run Guitar Pro 7.5, but maybe not. Is that the problem? (Windows 10 only for 11, 12, and 13?)
@Ebdim9th Ebdim9th added the bug label Aug 19, 2020
@cameronwhite
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This wasn't broken intentionally, but there were a lot of changes from alpha 10 to 11. Did the installer give you an error message?

@Ebdim9th
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It said the install failed and read that I should fix certain issues and try again. Here was the error log, which, yikes, is beyond me, currently
Screenshot 2020-08-19 09 22 11

@Ebdim9th
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Wait, here's the whole text document...
Power_Tab_Editor_20200819002258.log

@cameronwhite
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Thanks! It looks like Microsoft might have updated the Visual C++ redist installer, so its hash no longer matches what our installer expects. This probably affects Windows 10 too, but you'd only encounter this if it wasn't already installed on your system by some other program.

If you manually install https://aka.ms/vs/16/release/vc_redist.x64.exe , are you able to successfully install powertab?

@cameronwhite cameronwhite added this to the Alpha 14 milestone Aug 19, 2020
@Ebdim9th
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I don't think so, but I'm going to give it a try

@Ebdim9th
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Alpha 12 was a success, not 13, but I got an error log for that....
Power_Tab_Editor_20200819132917 alpha 13.txt

@cameronwhite
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Great, glad version 12 worked!
I'm not as sure what's going on with the latest error - I'd perhaps try again after rebooting, if you hadn't rebooted after installing the vc_redist package?

@Ebdim9th
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another simple possibility I have overlooked... straining at gnats... swallowing camels... I'll do it as soon as I get home

@Ebdim9th
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sadly, the pipe still closes, no joy on Alpha 13.....

@cameronwhite
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Thanks, I'll do some more investigation ..

@Ebdim9th
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awesome... did you know, I accidentally discovered it, you can do triple nested tuplets on the Alpha 8 version? I haven't tried it on any other yet... if that's a regularly repeatable experiment then you guys are well ahead of any guitar transcription program that isn't high-high-end like Finale or Sibelius.....

@Ebdim9th
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IMG_20200821_184418744

I know that the values of the note groupings are wrong but still .... it can be done ...

@cameronwhite
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Yep! Nested irregular groupings were intentionally allowed

@Ebdim9th
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Spot on!

@greenkingfisher
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Same problem at install here, windows 10:
image

cameronwhite added a commit that referenced this issue Sep 2, 2020
@cameronwhite
Attempt to fix the VC redist installation issues
43ec269 
- Try to avoid comparing against a hash from when the installer was built, since MS frequently updates the redist installer from that link. The normal signature verification can be used
- Remove caching of the redist for the CI builds, since this resulted in it never being updated.

#305
@cameronwhite
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I think this should be fixed by the changes in 43ec269 - can you try the installer from https://github.com/powertab/powertabeditor/actions/runs/235216866 and see if that works?

@Ebdim9th
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Ebdim9th commented Sep 2, 2020

Downloading now, gonna give it a go....

@Ebdim9th
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Ebdim9th commented Sep 2, 2020

I cant download it, it keeps 'finishing' at 1 mb or below.

@Ebdim9th
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Ebdim9th commented Sep 2, 2020

i got as far as 10 mb and it crashed/ "finished" again. The first time I did reach 11MB, but when I tried to extract it, it read that the folder now contained 0 bytes....

@Ebdim9th
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Ebdim9th commented Sep 2, 2020

I got it downloaded, run, didn't work. Same result as before.

@cameronwhite
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cameronwhite commented Sep 2, 2020 via email

@Ebdim9th
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Ebdim9th commented Sep 2, 2020 •
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same general fail notice about the pipe now closing with the link for the error log....

@Ebdim9th
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Ebdim9th commented Sep 2, 2020

Here's a snip:

Capture

@cameronwhite
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Any chance you have an antivirus that might be interfering? I think this could be the issue from wixtoolset/issues#5658
For alpha 13 the installer was generated with an older version of Wix (3.11) which wouldn't have that fix

@Ebdim9th
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Ebdim9th commented Sep 3, 2020 •
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Avast. It stopped harassing alpha 12 after that C++ update, but still clogs up 13, although it ultimately claims nothing's wrong, apparently its enough to stop the installer.

@Ebdim9th
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Ebdim9th commented Sep 3, 2020

I saw the download link there, ill try it when i get home.....

@cameronwhite
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I think the installer itself will need to be rebuilt with a newer version of Wix, but thank you for helping track down the source of the problem!

@Ebdim9th
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Ebdim9th commented Sep 3, 2020

Right on! Glad I could help.... Power Tab is too good of a program to not keep improving on... have to say, as bad as the Covid thing has been, it seems to have brought people together to kick projects they were working on into overdrive..... I discovered the nested tuplets while exploring it, and I have to say that was worth it....

@Ebdim9th
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Ebdim9th commented Sep 3, 2020 •
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and, yes I do have other programs like Guitar Pro 7.5 and TuxGuitar, but to me lacking nested tuplets is a glaring omission.... oh and I love Power Tab's 'mercy'. No other program will play through when I accidentally overshoot a measure, which I do quite alot....

@Ebdim9th
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Ebdim9th commented Sep 8, 2020

any update on the installer anti-virus workaround?

cameronwhite added a commit that referenced this issue Sep 8, 2020
@cameronwhite
Use Wix 3.14 when building the installer
c02f363 
This should resolve the issues noted in bug #305
@Ebdim9th
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Ebdim9th commented Sep 8, 2020

right on....

@Ebdim9th
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Ebdim9th commented Sep 8, 2020

I have Visual Studio for classes but im still a code baby, toddler, or adolescent, not sure which, definitely not skilled enough to help with the installer build, though I'd like to, my experiences so far are very narrow and I've got a looot more to learn, even with many of the basics....

@cameronwhite
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Thanks, I don't think any extra assistance is needed for this though - just trying to figure out some issues that are only occurring on the Github build machines ..

@cameronwhite
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OK, could you try installing from https://github.com/powertab/powertabeditor/actions/runs/245255908?

@Ebdim9th
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Success! Whoohoo!
Screenshot 2020-09-10 00 07 48

@Ebdim9th
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Oh... Avast still gave me a little trouble in the install but then it does that whenever I try to run projects in Visual Studio. But when I closed and re-opened the installed program, so far no troubles or hiccups like that...

@cameronwhite
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Great, thanks for confirming!

@UglyHobbitFeet
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UglyHobbitFeet commented Nov 25, 2020 •
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I'm on Windows 10 and getting the issue '0x80091007 - The Has Value is not correct'' with Alpha 12 and Alpha 13

[1B4C:3008][2020-11-24T18:59:42]e000: Error 0x80091007: Hash mismatch for path: 
C:\ProgramData\Package Cache\.unverified\vcredist,
expected: 837A49F9EAACDA7C077A8BBEA149A52D766B81C0, 
actual: 1786EE165231D491F209FD27B6E3029556AF25BC

The fix (for me) was to download (x64: vc_redist.x64.exe) from
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

install vc_redist.x64.exe, reboot, install powertab

@cameronwhite
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Thanks, glad you got it working with manually installing the redist.
I think it should be fixed with the latest builds (https://github.com/powertab/powertabeditor/actions) so we should probably do a new official release soon

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