Sub-zero worked before - but after changing IP on Plex it only gets from POPnapsi

[MoellerClaus]

Normally for Films opensubtitles is the preferred site to donwload from. But Sub-zero only gets from popnapsi.
I am using Netgear 9000 as server for Plex.

Any ideas where to look?

[pannal]

Yeah, look at the wiki on how to obtain your log zip, then attach it here, please.

[MoellerClaus]

Hope this helps. Thanks Claus
Logs_180221_19-16-00.zip

[pannal]

Are there special characters inside the file names of /tmp/mnt/sda2/data/film/? It seems like it fails on a "ä".

What's your system locale set to? Please show me the output of locale.

For OpenSubtitles: It seems to refuse connecting to you: error: [Errno 111] Connection refused. It may have just been a temporary hickup.

[MoellerClaus]

/tmp/mnt/sda2/data/film/ where is this?

Locale.zip

From the opensubtitles log. I read communication error due to protocol? It worked all very well until I changed IP and changed back?
I have tried to delete all zub-zero folders. Deleting it via plug-ins only deletes some but not the settings o.a.

[pannal]

/tmp/mnt/sda2/data/film/ where is this?

On your system. I'm only reading what's inside the logs.

I have tried to delete all zub-zero folders. Deleting it via plug-ins only deletes some but not the settings o.a.

Why are you trying to delete it? How did you install it?

Locale.zip

That's a zip file containing a python file. I need the output of locale when entered in your console on your server.

[MoellerClaus]

I have tried several things but still not working.
As I see it subzero only runs when I trigger it via plugins, subzero
My locale is danish. I have tried to change to english - no difference.
Plex-server is running NetgearR9000
Hope you can help - it used to work so fine, but after lastest updates of Plex it does not.

Thanks in advance for any guidance. I attach in zips all settings and logs.

Logs_180304_10-36-46.zip
subzero.zip

[MoellerClaus]

After becomming a member at Opensubtitles it wotks for me.
But only if I force updates via SZ menu.