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hidden from frontoffice i.e., set to backoffice only
This bug report relates to the fact that shipping methods currently cannot be deleted, despite the trash-bin icon on the page /admin/shipping_methods
This does work, if the shipment method has not been used in any order.
This issue is likely to be blocked two other issues, as deleting the shipping method will probably trigger the same issues as de-activating it, see below (taken from #5399 (comment)):
Deleting (previously used) shipment-methods is possible: the trash-bin symbol on the page /admin/shipping_methods works as expected.
Actual Behaviour
Deleting shipment-methods is not possible: the trash-bin symbol on the page /admin/shipping_methods does not work for previously used shipping methods.
Steps to Reproduce
As admin
Create two shipping methods, A and B
Create and ship an order, using shipping method A
Go to /admin/shipping_methods
Try to delete shipping method A and B by clicking on the respective trash-bin logos. See how they both disappear.
Refresh the page: shipping method A should be back on the screen; B should not.
Just to give some more input:
The workaround is to deactivate the shipment method in the enterprise settings (admin/enterprises/haha/edit#!/shipping_methods). When unchecking the box and clicking "update" button, the shipment method will be removed (unless it's also used by another enterprise for which no order has been made with it) #4837
So it's possible and causes damages indeed: #5367 #6029
filipefurtad0
added
the
bug-s3
The bug is stopping a critical or non-critical feature but there is a usable workaround.
label
Aug 31, 2022
sigmundpetersen
changed the title
Cannot delete shipping methods if these were used in previous orders
Can't delete shipping methods if these were used in previous orders
Jun 4, 2024
Description
Observed while testing #6039
Currently, shipping methods can be:
This bug report relates to the fact that shipping methods currently cannot be deleted, despite the trash-bin icon on the page /admin/shipping_methods
This does work, if the shipment method has not been used in any order.
This issue is likely to be blocked two other issues, as deleting the shipping method will probably trigger the same issues as de-activating it, see below (taken from #5399 (comment)):
Expected Behavior
Deleting (previously used) shipment-methods is possible: the trash-bin symbol on the page /admin/shipping_methods works as expected.
Actual Behaviour
Deleting shipment-methods is not possible: the trash-bin symbol on the page /admin/shipping_methods does not work for previously used shipping methods.
Steps to Reproduce
As admin
Animated Gif/Screenshot
Workaround
As per comment below, The workaround is to deactivate the shipment method in the enterprise settings. But this can lead to other issues, as a consequence like:
#5367
#6029
Severity
I'm not sure on the severity here. I think the fact that this is currently not possible prevents greater damage...
Your Environment
Possible Fix
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