500 Internal Server Error

If you are getting 500 error, it is likely that it a file permission error. If you are on cPanel, make sure that the file/directory permission is correctly setup to 644 or 755 rather than 775. Also make sure that the files/directories permission under the public/ folder of Faveo is correctly setup too. Changing the parent directory permission may not recursively apply to all its children.

You can also enable debugging mode in Faveo to see exact error message. Here is article on how to enable debugging error mode https://github.com/ladybirdweb/faveo-helpdesk/wiki/Error-Logs-and-Debugging-Logs