Undefined array key 2 | Can't fetch email

[BesliLuuk]

Hi there,

I've sucesfully configured my email connection settings to connect to my STMP and IMAP server. Outgoing mails send just fine, and the connection for the incomming mail via IMAP is succesfull too, however, as soon as there is an unread email in one of the mailboxes that is being fetched, I'm hit with the 'Undefined array key 2' error.

I feel like this might be related to issue #4195, but I could be wrong ofcourse

fetch-emails.log

PHP version: 8.2.26
FreeScout version: 1.8.158
Database: MySQL
Are you using CloudFlare: No
Are you using non-official modules: No

[freescout-help]

Full error message is needed. Try to find it in the Manage > Logs > App Logs.

[BesliLuuk]

Full error message is needed. Try to find it in the Manage > Logs > App Logs.

This is the full error message according to the app log.

[freescout-help]

Check "laravel-nnn.log"

[BesliLuuk]

Check "laravel-nnn.log"

My apologies.

laravel-2024-11-26.log

[freescout-help]

Try with the attached /app/Console/Commands/FetchEmails.php file: FetchEmails.zip

Run fetching and the fetch-emails.log file should contain a more detailed error message now.

[BesliLuuk]

Try with the attached /app/Console/Commands/FetchEmails.php file: FetchEmails.zip

Run fetching and the fetch-emails.log file should contain a more detailed error message now.

I updated the file and restarted the server, but the error in the fetch-emails.log is still the same. However, the laravel logs seem to have disappeared?

I did use the Fetch Emails tool in the Tools tab with the Debug check enabled and I'll attach the logs below. It appears it is actually fetching emails, but has issues loading the content perhaps?

Fetch_Debug_Log.txt

[freescout-help]

Someone will need to debug it on your server. You can email at [email protected] or try to find someone here https://github.com/freescout-help-desk/freescout/wiki/Hire-Developer