Skip to content

Commit

Permalink
WD-8578 - update layout
Browse files Browse the repository at this point in the history
  • Loading branch information
yelyzaveta authored and yelyzaveta committed Feb 2, 2024
1 parent aa65c9f commit d01243a
Showing 1 changed file with 10 additions and 8 deletions.
18 changes: 10 additions & 8 deletions templates/support/index.html
Original file line number Diff line number Diff line change
Expand Up @@ -790,14 +790,16 @@ <h2>Service Level Agreements</h2>
</table>
</div>
<hr class="is-fixed-width" />
<div class="row">
<div class="col-10">
<ol>
<li>Included with any <a href="/pro">Ubuntu Pro</a> subscription</li>
<li>24/5 support is intended for Severity 1 issues. Standard business hours are defined as Monday to Friday from 8:00 AM to 6:00 PM at the location of your organization’s headquarters. Weekends and holidays are excluded.</li>
<li>24/7/365 support is intended for Severity 1 issues. We will work with you until the issue is solved or mitigated with a workaround. As soon as the service or the core functionality is available in production, we will adjust the severity level accordingly. We assume that you will be reachable throughout the process as the functionality is restored.</li>
</ol>
</div>
<div class="row--25-75">
<ol class="col">
<li>Included with any <a href="/pro">Ubuntu Pro</a> subscription</li>
<li>24/5 support is intended for Severity 1 issues. Standard business hours are defined as Monday to Friday from
8:00 AM to 6:00 PM at the location of your organization’s headquarters. Weekends and holidays are excluded.</li>
<li>24/7/365 support is intended for Severity 1 issues. We will work with you until the issue is solved or mitigated
with a workaround. As soon as the service or the core functionality is available in production, we will adjust the
severity level accordingly. We assume that you will be reachable throughout the process as the functionality is
restored.</li>
</ol>
</div>
</section>

Expand Down

0 comments on commit d01243a

Please sign in to comment.