Launch MST Courtesy Cards Feature

[vykster]

Date: Friday May 20th 2022
Writers: @thekaveman @vykster
Status: Complete - Released and Deployed on Monday, November 14
Priority: No. 1 per the Roadmap

Associated Milestone: https://github.com/cal-itp/benefits/milestone/13

Background

Monterey-Salinas Transit (MST) has its own in-house system for issuing identification cards called Courtesy Cards. the associated database is called Velocity. This feature will allow any rider who has already been issued a physical Courtesy Card the ability to associate their status as a card holder with a contactless open-loop credit card and participate in the contactless demo while paying their discounted-fare.

Definition of Done

New releases of Benefits and Eligibility Server are published with release notes.

Acceptance criteria

• The Benefits application is configured to support verification of MST Courtesy Card status
• An instance of the Eligibility Server is configured with MST's Courtesy Card data
• MST's Courtesy Card system is configured to sync new data to the Eligibility Server instance regularly
• MST approves of the general user flow
• MST Customer Service has the resources to support their customer's questions
• A user can navigate to benefits.calitp.org/mst, (optionally) select to verify with their Courtesy Card, successfully verify a valid Courtesy Card number, and continue on to enroll their contactless payment card with Littlepay

User Stories

• Rider MST CC information successfully verified  #198
• Link credit card for valid MST Courtesy Card #205
• Load Spanish translations for MST Courtesy Cards #206

Tasks

Server

• Configure Docker image for production eligibility-server#111
• Use Flask configuration framework to load settings eligibility-server#109
• Add logging to server code and setup/teardown scripts eligibility-server#108
• Use Flask configuration framework to load settings eligibility-server#109
• Make CSV options configurable eligibility-server#62
• Make sub format check configurable eligibility-server#57
• Handle application errors eligibility-server#110
• Make keypair configurable eligibility-server#135
• Research and decide on hosting eligibility-server#8
• Refactor database class eligibility-server#122
• Support data import from remote URLs eligibility-server#143
• Deploy for MST Courtesy Cards eligibility-server#163

---

Benefits

• Copy: Copy: Update any Login.gov IAL2 flow copy and CC copy as necessary in Eng #910
• Copy: Spanish: Translate new copy and upload translations for Courtesy Cards #611
• Product/Design/Development: Decide on parameters for redesigning screens #609
• Design/Development: Implement redesigned screens and copy #613
• Copy: Copy: Write additional Help copy for Courtesy Card flow #909
• Analytics: Create and send a real event for enrollment #869
• Analytics: Add event for verifier selection #342
• Analytics: Add verifier property to Events #875
• Analytics: Send eligibility type with the started/finished eligibility events #874
• Analytics: Update base Event to send transit_agency property #871
• Analytics: Add group information to enrollment success event #890
• Docs: Write Use Case page for Courtesy Cards #878

---

Operations

• Ops: Update customer service documentation for Courtesy Cards #616
• Write talking points about app release

---

Product

• UAT: UAT for Courtesy Cards #1034

Implementation Ready Checklist

• Acceptance criteria defined
• Team understands acceptance criteria
• Acceptance criteria is verifiable
• User workflows defined / designed
• External / 3rd Party dependencies identified

Links, resources

• Prior work that laid the foundation for this: Support multiple eligibility verifiers per agency #317

[vykster]

@thekaveman would it be appropriate to add a task for write/publish release notes to this epic?

[thekaveman]

@vykster we certainly could - it's one of the tasks in our Issue Template for Making a Release so will be tracked as part of that. I suppose a specific task to write the notes might be useful?

It's related to one thing I wanted to talk about process-wise / suggest a change: I'd like us to stop listing out all the individual tasks on the Epics, since they are all associated with a Milestone anyway, it makes for multiple places to keep updated.

[machikoyasuda]

UAT on dev-benefits.calitp.org/ is complete. Thank you @MarikoLochridge

Release to test-benefits.calitp.org/ is happening today. Tracked in #1124

Release to prod planned for Monday.

[machikoyasuda]

MST CC feature has been released by @angela-tran and me on Monday, November 14th

benefits.calitp.org/