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User experience: confusing message after making a payment #2741

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arunasurya opened this issue Apr 18, 2019 · 9 comments · Fixed by #2976
Closed

User experience: confusing message after making a payment #2741

arunasurya opened this issue Apr 18, 2019 · 9 comments · Fixed by #2976
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@arunasurya
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When I made a payment for my trade, a message appeared that was a little confusing to me.

I later learned that it means that the trader wasn’t online and will receive the message as soon she gets online again.

Suggestion: Rephrase the message to something like this:
"Message of payment sent but not yet confirmed by peer."

Confusing message

@niyid
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niyid commented Jul 18, 2019

Can I go ahead with this @ripcurlx ? Please assign.

@ripcurlx
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But maybe it should be more something like "Message of payment sent but not yet received by peer."
@m52go What do you think?

@niyid
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niyid commented Jul 22, 2019 via email

@m52go
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m52go commented Jul 22, 2019

It depends what the exact intention of the message is...is it meant to say "received but not yet seen by peer"?

Or is this what shows when the peer is offline? In that case maybe it should be something like "message queued until peer is back online".

@ripcurlx
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@m52go Normally it should be in the case if the peer was not online and the message was not delivered.

@niyid
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niyid commented Jul 23, 2019

Are we going with this:

"Message queued until peer is back online".

or

"Message of payment sent but not yet received by peer."

or

"Notification of payment will not be received by recipient until when back online."

Which is easiest to understand?

@m52go
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m52go commented Jul 23, 2019

How about:

"Message sent; queued until peer is back online."

@niyid
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niyid commented Jul 23, 2019

OK. So now we have:

(a) Message queued until peer is back online.

(b) Message of payment sent but not yet received by peer.

(c) Notification of payment will not be received by recipient until when back online.

(d) Message sent; queued until peer is back online.

I call for a vote. I pick (b)

@m52go
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m52go commented Jul 23, 2019

@niyid agree. Probably better since reason peer hasn't received yet is more general.

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4 participants