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VideoPress block: Privacy setting remains available even when it's not usable #29964

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SiobhyB opened this issue Apr 6, 2023 · 1 comment
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[Block] VideoPress Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Plugin] VideoPress A standalone plugin to add high-quality VideoPress videos to your site. [Pri] Normal Triaged [Type] Bug When a feature is broken and / or not performing as intended

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@SiobhyB
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SiobhyB commented Apr 6, 2023

Impacted plugin

Jetpack, VideoPress

Quick summary

After adding a VideoPress public video (e.g. https://videopress.com/v/OcobLTqC), it's possible to access the Privacy and rating panel under the VideoPress block's settings, even though it's not possible to actually change the block's privacy.

If you attempt to change the privacy, an uninformative error message appears, but that error message is only visible upon scrolling.

It is unlikely that many users will go through this flow, but would still be ideal if we could either improve the error message or hide the privacy setting when it can't be used.

Steps to reproduce

  1. Go through the steps to add a VideoPress block to a post.
  2. Select the option to Insert from URL.
  3. Add a VideoPress public video (e.g. https://videopress.com/v/OcobLTqC).
  4. Navigate to the Privacy and rating panel in the block's settings.
  5. Change the block's privacy from public to private and then save the post.

A clear and concise description of what you expected to happen.

It's not actually possible to change the privacy of the public video. As such, I would ideally expect to not even have access to the Privacy and rating panel. If the panel has to remain, I would at least expect an informative error message to guide me on why it's not possible to tweak the video's privacy.

What actually happened

I have to scroll up in the settings to see that there was an error. Even after seeing the error, it's not very informative or helpful:

Screenshot 2023-04-06 at 11 53 51

Impact

One

Available workarounds?

No but the platform is still usable

Platform (Simple and/or Atomic)

No response

Logs or notes

No response

@SiobhyB SiobhyB added [Type] Bug When a feature is broken and / or not performing as intended [Block] VideoPress User Report Needs triage Ticket needs to be triaged labels Apr 6, 2023
@github-actions github-actions bot added [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Plugin] VideoPress A standalone plugin to add high-quality VideoPress videos to your site. [Pri] High labels Apr 6, 2023
@jeherve jeherve added [Pri] Normal Triaged and removed [Pri] High Needs triage Ticket needs to be triaged labels Nov 21, 2023
@matticbot matticbot moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Nov 21, 2023
@jeherve jeherve added Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" and removed User Report labels Dec 18, 2024
@ntsekouras
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I think we can close this one since #30443 has landed. Feel free to reopen if that's not the case.

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Labels
[Block] VideoPress Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Plugin] VideoPress A standalone plugin to add high-quality VideoPress videos to your site. [Pri] Normal Triaged [Type] Bug When a feature is broken and / or not performing as intended
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