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iOS: blank screen when opening a PDF file #2308

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sergeykorablin opened this issue Apr 13, 2018 · 2 comments
Open

iOS: blank screen when opening a PDF file #2308

sergeykorablin opened this issue Apr 13, 2018 · 2 comments
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@sergeykorablin
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Hi! Here is some problem with opening pdf files, iOS shows a blank screen. If the user manages to click the "open in browser" button - the file is successfully opened in Safari, but this button disappears after a while.
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@gokcan
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gokcan commented Apr 13, 2018

Hi @sergeykorablin,

Thanks for the report! -- I am able to reproduce the bug.

Steps:

  • Try to click "loremipsum.pdf"
  • It will redirect to a blank page.
  • After 1 or 2 seconds, bottom-right corner icons (e.g. Open in Browser) disappear
    (disabled state).
  • No way to display or download that pdf without clicking those icons.

We'll look into this issue and keep you posted -- thank you.

@chrisbobbe
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Looking at the screenshot, could this be an instance of #2113?

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