Android policy compliance improvements: links to account deletion, privacy policy

[lcjohnso]

As described in Google's Play Console Policy doc on User Data, apps that allow account creation from within the app (we do; internal registration form is provided) are asked to provide a "readily discoverable option to initiate app account deletion from within your app". The current platform-wide mechanism for account deletion is to visit https://panoptes.zooniverse.org/profile and confirm one's intent to delete by entering the current account password (backup option: email [email protected] and a team member can delete account on behalf of account holder via admin page).

Google Policy also states that all app should provide "a privacy policy link...within the app itself" (here, the Zooniverse privacy policy: https://www.zooniverse.org/privacy).

I propose the following improvements:

1. Add a link within the app to the Panoptes profile page used for account deletion. Make this link visible to logged-in users, possibly on the Settings page.
2. Add a link to the privacy policy in a highly visible location. Make the link visible to all users, possibly in the navigation menu under the "Connect" options.

I envision the links opening in a default browser (rather than via Webview internal to the app).

@seanmiller26 -- Can you propose placement locations for these two links?

[seanmiller26]

Ideally these links shouldn't be too buried, so I have added subsections. These should be an intuitive place for users to find these specific links. (1/12/24 Update based on a chat w @lcjohnso)

• 'About'
  Privacy link - Link out to ->
  Add version #

• 'Help'
  Contact us - Will soon link out to ->

• REMOVE Connect section, related: Refactor Connect social app links #461

Within the Settings menu

• Add new H2 header: Platform Settings
  Zooniverse Account Information Link out to->
  Delete my Account Link out to ->

Preview here (click the side menu) https://www.figma.com/proto/QC931orjhCdGoQogVg7iDZ/Mobile-App?type=design&node-id=2-201&t=uRGS1RPjRZzCbGg0-1&scaling=min-zoom&page-id=0%3A1&starting-point-node-id=2%3A201&mode=design

[seanmiller26]

Full Figma file here: https://www.figma.com/file/QC931orjhCdGoQogVg7iDZ/Mobile-App?type=design&node-id=237-1158&mode=design&t=mYaV3cg9TSzbCigN-0

[coryzoon]

@lcjohnso @seanmiller26 A few questions about this ticket:

1. Do both "Zooniverse account information" and "Delete my account" go to the same link "https://panoptes.zooniverse.org/profile"?
2. Do we want to show the "Delete my account" option to Android users only, or both Android and iOS. I assume both, but want to double check since it's an Android compliance item.
3. I noticed in the designs that "Settings" and "Notifications" are not shown when the user is logged out but currently these are shown when the user is logged out because logged out users can still receive and view push notifications. I can just hide the links on the "Settings" screen if that works for you.
4. Should I update the fonts and toggle switches to reflect the designs or leave as is for now?

[lcjohnso]

Hi @coryzoon --

1. No. Zooniverse account info = https://www.zooniverse.org/settings; delete my account = https://panoptes.zooniverse.org/profile
2. Show link to both iOS and Android users (while prompted by policy, it's a useful convenience thing that we should make available to all.
3. I lean towards hiding the Settings and Notifications links when not logged in. However, there's one thing to check regarding this: am I correct that not-logged-in users will not receive notifications because their device ID is never synced to any list?
   • If I'm correct, then it is good to hide the settings and notifications links/pages and it simplifies the meaning of toggled/edited notifications preferences in settings while logged out (i.e., no complication at all if user can't make these changes).
   • If I'm not correct and not-logged-in users are receiving notifications, then proceed with your above plan: keep showing notifications and settings on the main menu, but hide the "platform settings" section on the settings page.
4. Go ahead and swap in the new toggle switches (as long as it isn't prohibitively difficult). As for fonts: I'd rather not mix-and-match -- if rest of app is still using orig font, stick with current. If straightward to switch everything at once, that sounds good to me. @seanmiller26 -- what do you think?

[seanmiller26]

I think Cliff handled these questions nicely and I can only weigh in on:

4. I agree with the argument of - if it's easy enough to switch to the new font, let's do it. We'll eventually get to the rest of the pages, so best to update it while we're working on it.

[coryzoon]

@lcjohnso They would not be synced to any project specific list but they would still be subscribed to general notifications like "New projects", "New beta project", and "Urgent help alerts". By default those are all toggled on if the user enables push notifications.

[lcjohnso]

@lcjohnso They would not be synced to any project specific list but they would still be subscribed to general notifications like "New projects", "New beta project", and "Urgent help alerts". By default those are all toggled on if the user enables push notifications.

@coryzoon OK -- then, it looks like we shouldn't hide setting or notifications on the main menu in the case of logged out user. Sounds good to me!

[coryzoon]

@lcjohnso @seanmiller26 This ticket is complete and PR approved but @mcbouslog asked a good question in the PR in relation to the white zoon icon in the upper left of the settings & notifications screens. The other screens currently have the back button but these two screens have this icon. Is the idea that over time they will all have this icon and that the user should use the hamburger menu icon to navigate? Should anything happen when the user clicks on the zoon icon? I just wanted to clarify this before merging the PR in case I need to make an adjustment. Also, I wanted to note that the "Contact us" link went to https://www.zooniverse.org/about#contact which doesn't take the user to the correct tab so I used "https://www.zooniverse.org/about/contact" instead which appears to work.

[lcjohnso]

Hi @coryzoon --

Re: navigation = I'll let @seanmiller26 confirm, but yes, for pages listed in the hamburger menu, I lean towards shifting to "hamburger only" navigation where the Zooniverse logo is displayed rather than a back arrow.

Re: contact link = the about#contact version of the URL is assuming a new page structure that will be adopted as part of a FEM homepage build Mark is leading. Go ahead and use the "old" link for now (https://www.zooniverse.org/about/contact) and either we can update it in the app when the page launches. Or better yet (because nobody likes broken links), we'll set up a redirect in FE routing or at the domain level to redirect to the new URL. Either way, we'll sort out a solution later.

[seanmiller26]

Just popping in to mirror what Cliff mentioned and that the Zooni logo will eventually be on all pages. I'd like it to always link to the app homepage as this will become useful in the future as we touch on that area.