Support

Join us in the OmniCore slack space using this invitation link

Following channels are available:

• #general: Casual information exchange
• #omnipy: Feature and project status updates
• #omnipy-support: To get you going setting up AndroidAPS with omnipy
• #omnipy-dev: If you have ideas and/or feel like contributing

You can also contact me privately via e-mail or on facebook. I respond to all queries, just give it some time.

How to save and provide log files

In some cases it may be necessary to send or post log files (for example to the #omnipy-support slack channel). To do this, follow these steps:

1. On your Android device, install the AndFTP app from the Play Store.

2. Use it to create a SFTP connection to your Raspberry Pi. The default login is pi, password omnipy. The IP address to use (the bluetooth IP address of your Raspberry Pi) is given at the top of the omnipy tab of AndroidAPS and is likely to be similar to 192.168.44.x.

3. Navigate to the /home/pi/omnipy/data directory, and copy omnipy.log, packet.log, pod.json, and pod.db to your device. Note that the logs need to cover the period of time when an error happened, plus a bit beforehand. (Note that the default time zone on the Pi will be UTC). If you have already started a new pod it is likely that the relevant logs will be the archived ones, ie like omnipy_YYYYMMDD_TTTTTT.log (and similar for the others) rather than omnipy.log. Please check the relevant time period is covered before posting. Post these logs to the #omnipy-support slack channel. (Not all logs may necessarily be needed but it is sensible to post them all).

(Note: alternatively if you wish to use a computer, you can use WinSCP on Windows or FileZilla on a Mac. In order to do this you need to know the wifi address of the Raspberry Pi. You can get this either by running the Fing app (from the Play Store) on an android device on the same wifi network; or if you can SSH to the Pi (via bluetooth and the Terminus app), running ifconfig wlan0 | grep 'inet ' | awk '{ print $2 }' which should give you the wifi address).

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