Changes in tickets view page download attachments

Controller/Ticket.php

@@ -31,6 +31,8 @@
 use Webkul\UVDesk\CoreFrameworkBundle\Entity\User;
 use Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketPriority;
 use Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketStatus;
+use Webkul\UVDesk\CoreFrameworkBundle\Entity as CoreEntites;
+
 
 class Ticket extends AbstractController
 {
@@ -172,11 +174,11 @@ public function saveTicket(Request $request)
         $requestParams = $request->request->all();
         $entityManager = $this->getDoctrine()->getManager();
         $response = $this->redirect($this->generateUrl('helpdesk_member_ticket_collection'));
-
+        
         if ($request->getMethod() != 'POST' || false == $this->userService->isAccessAuthorized('ROLE_AGENT_CREATE_TICKET')) {
             return $response;
         }
-
+        
         // Get referral ticket if any
         $ticketValidationGroup = 'CreateTicket';
         $referralURL = $request->headers->get('referer');
@@ -185,16 +187,23 @@ public function saveTicket(Request $request)
             $iterations = explode('/', $referralURL);
             $referralId = array_pop($iterations);
             $expectedReferralURL = $this->generateUrl('helpdesk_member_ticket', ['ticketId' => $referralId], UrlGeneratorInterface::ABSOLUTE_URL);
-
+            
             if ($referralURL === $expectedReferralURL) {
                 $referralTicket = $entityManager->getRepository(CoreBundleTicket::class)->findOneById($referralId);
-
+                
                 if (!empty($referralTicket)) {
                     $ticketValidationGroup = 'CustomerCreateTicket';
                 }
             }
         }
 
+        $email = $request->request->get('from');
+        $website = $entityManager->getRepository(CoreEntites\Website::class)->findOneByCode('knowledgebase');
+        if(!empty($email) && $this->ticketService->isEmailBlocked($email, $website)) {
+            $request->getSession()->getFlashBag()->set('warning', $this->translator->trans('Warning ! Cannot create ticket, given email is blocked.'));
+            return $this->redirect($this->generateUrl('helpdesk_member_ticket_collection'));
+        }
+
         $ticketType = $entityManager->getRepository(TicketType::class)->findOneById($requestParams['type']);
 
         try {
@@ -493,6 +502,7 @@ public function downloadZipAttachment(Request $request)
         $response->setStatusCode(200);
         $response->headers->set('Content-type', 'application/zip');
         $response->headers->set('Content-Disposition', 'attachment; filename=' . $threadId . '.zip');
+        $response->headers->set('Content-length', filesize($zipname));
         $response->sendHeaders();
         $response->setContent(readfile($zipname));
 
@@ -531,7 +541,8 @@ public function downloadAttachment(Request $request)
 
         $response->setStatusCode(200);
         $response->sendHeaders();
-        $response->setContent(readfile($path));
+        // $response->setContent(readfile($path));
+        readfile($path);
 
         return $response;
     }

FileSystem/FileSystem.php

@@ -140,7 +140,10 @@ public function getFileTypeAssociations(Attachment $attachment, $firewall = 'mem
         }
 
         if (!empty($assetDetails['downloadURL'])) {
-            $assetDetails['downloadURL'] = $this->container->get('uvdesk.service')->generateCompleteLocalResourcePathUri($assetDetails['downloadURL']);
+            $scheme = $this->container->get('router')->getContext()->getScheme();
+            $host = $this->container->get('router')->getContext()->getHost();
+            $baseUrl = "$scheme://$host";
+            $assetDetails['downloadURL'] = $baseUrl.$assetDetails['downloadURL'];
         }
 
         return $assetDetails;

Resources/views/Snippets/createMemberTicket.html.twig

@@ -440,6 +440,13 @@
                 },
                 'reply' : {
                     fn: function(value) {
+                            var content = tinyMCE.activeEditor.getContent();
+							if (content) {
+								return false;
+							}else {
+                                return true;
+                            }
+
                             if(!tinyMCE.get("uv-edit-create-thread"))
                                 return false;
                             var html = tinyMCE.get("uv-edit-create-thread").getContent();