Update ticket message reference ids while sending outbound emails #486
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akshaywebkul
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1. Why is this change necessary?
If the reference Id is missing no reply is added to the ticket & create a new ticket.
2. What does this change do, exactly?
Added message-id to reference id if reference ids missing in the header then compare to in-reply-to.
3. Please link to the relevant issues (if any).
uvdesk/community-skeleton#478