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If extra enter space leave in ticket type, group, and team description so ticket threads do not loads on ticket view page #583

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komal-sh-27 opened this issue Jul 29, 2022 · 0 comments
Closed

If extra enter space leave in ticket type, group, and team description so ticket threads do not loads on ticket view page #583

komal-sh-27 opened this issue Jul 29, 2022 · 0 comments
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@komal-sh-27
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1.1.0 Version This is related to version 1.1.0 uvdesk 1.1.1 Version This is related to version 1.1.1 uvdesk 1.1.2 Version 1.2.0 Version Bug Something isn't working Fixed Proposed Regarding PR is already added for this issue Hacktoberfest Regarding Hacktoberfest Ready for new release. Ticket Regarding Tickets issues

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@komal-sh-27
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komal-sh-27 commented Jul 29, 2022 •
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Description
If extra enter space leave in ticket type, group, and team description so ticket threads do not load on the ticket view page

How to reproduce

Step 1: Go to the ticket type, group or team option, create a group and team with extra enters in the new line, and save it in the description field:

image

Step 2: Now go to the ticket view page and here assign the same group and team:

image

Step 3: Now refresh the page and here ticket threads do not loads:

image

Possible Solution

If suppose leave an extra enter space in ticket type, group and team description field so should not contain an extra space in these fields:

Check this video:
https://www.awesomescreenshot.com/video/10235062?key=fc778e5a2d52d43bc500943327fbe82b
@komal-sh-27 komal-sh-27 added Bug Something isn't working Ticket Regarding Tickets issues labels Jul 29, 2022
@komal-sh-27 komal-sh-27 changed the title If extra enter space leave in group and team description so ticket threads do not loads on ticket view page If extra enter space leave in ticket type, group, and team description so ticket threads do not loads on ticket view page Aug 1, 2022
@komal-sh-27 komal-sh-27 added the Hacktoberfest Regarding Hacktoberfest label Oct 26, 2022
@komal-sh-27 komal-sh-27 added 1.1.0 Version This is related to version 1.1.0 uvdesk 1.1.1 Version This is related to version 1.1.1 uvdesk 1.1.2 Version 1.2.0 Version labels Dec 22, 2022
This was referenced Jan 19, 2023
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@komal-sh-27 komal-sh-27 added the Fixed Proposed Regarding PR is already added for this issue label Jan 20, 2023
@komal-sh-27 komal-sh-27 self-assigned this Feb 2, 2023
papnoisanjeev added a commit that referenced this issue Dec 3, 2024
@papnoisanjeev
If Extra enter/space leave in ticket type, group, and team descriptio…
4d817ad 
…n so ticket threads do not loads on ticket view resolved #583
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1.1.0 Version This is related to version 1.1.0 uvdesk 1.1.1 Version This is related to version 1.1.1 uvdesk 1.1.2 Version 1.2.0 Version Bug Something isn't working Fixed Proposed Regarding PR is already added for this issue Hacktoberfest Regarding Hacktoberfest Ready for new release. Ticket Regarding Tickets issues
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