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Merge pull request #2042 from usagov/USAGOV-2014-Display-Call-Times
USAGOV-2014-Display-Call-Times: Update callCenterWaitTimeLookup.js
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web/themes/custom/usagov/scripts/callCenterWaitTimeLookup.js
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -1,82 +1,88 @@ | ||
| jQuery(document).ready(async function () { | ||
| "use strict"; | ||
|
|
||
| var waittime = (function() { | ||
| if (jQuery("html[lang|='en']").length || | ||
| jQuery("html[lang|='es']").length) { | ||
| jQuery.ajax({ | ||
| "url": "https://s3-us-gov-west-1.amazonaws.com/cg-4d6fb302-315f-403e-a96e-a7563ccddd3d/1.0/waittime.json", | ||
| "type": "GET", | ||
| "success": function (response) { | ||
| var json = jQuery.parseJSON(response); | ||
| var seconds = -1; | ||
| function checkPagePath() { | ||
| if ( | ||
| window.location.pathname === "/phone" || | ||
| window.location.pathname === "/es/llamenos" || | ||
| window.location.pathname === "/chat" || | ||
| window.location.pathname === "/es/chat" | ||
| ) { | ||
| return true; | ||
| } | ||
| } | ||
|
|
||
| if (jQuery("html[lang|='en']").length) { | ||
| seconds = json.enEstimatedWaitTimeSeconds; | ||
| } | ||
| if (jQuery("html[lang|='es']").length) { | ||
| seconds = json.spEstimatedWaitTimeSeconds; | ||
| } | ||
| function getCallCenterWaitTime() { | ||
| let jsonSeconds; | ||
| let jsonTimestamp; | ||
| jQuery.ajax({ | ||
| "url": "https://s3-us-gov-west-1.amazonaws.com/cg-4d6fb302-315f-403e-a96e-a7563ccddd3d/1.0/waittime.json", | ||
| "type": "GET", | ||
| "dataType": "json", | ||
| "success": function (response) { | ||
| if (window.location.pathname === "/phone") { | ||
| jsonSeconds = response.call.estimatedWaitTimeSeconds.en; | ||
| } | ||
| else if (window.location.pathname === "/es/llamenos") { | ||
| jsonSeconds = response.call.estimatedWaitTimeSeconds.sp; | ||
| } | ||
| else if (window.location.pathname === "/chat") { | ||
| jsonSeconds = response.chat.estimatedWaitTimeSeconds.en; | ||
| } | ||
| else if (window.location.pathname === "/es/chat") { | ||
| jsonSeconds = response.chat.estimatedWaitTimeSeconds.sp; | ||
| } | ||
|
|
||
| if (seconds >= 0) { | ||
| var minutes = Math.floor(seconds / 60); | ||
| var remainingMinutes = minutes % 60; | ||
| seconds = seconds - (minutes * 60); | ||
| var content = "Estimated wait time: "; | ||
| var secondsText = " second"; | ||
| var minuteText = " minute"; | ||
| var noneText = "None"; | ||
| jsonTimestamp = response.timestamp; | ||
| createDisplayWaitTime(jsonSeconds, jsonTimestamp); | ||
| }, | ||
| "error": function (xhr, status, error) { | ||
| console.log(error); | ||
| }, | ||
| }); | ||
| } | ||
|
|
||
| if (jQuery("html[lang|='es']").length) { | ||
| content = "Tiempo de espera estimado: "; | ||
| secondsText = " segundo"; | ||
| minuteText = " minuto"; | ||
| noneText = "Ninguno"; | ||
| } | ||
| function checkTimeStamp(timestamp) { | ||
| let timeOfEstimate = timestamp ? timestamp : 0; | ||
| if (Date.now() / 1000 - timeOfEstimate < 600) { | ||
| return true; | ||
| } | ||
| } | ||
|
|
||
| if (remainingMinutes > 0) { | ||
| content += remainingMinutes + minuteText; | ||
| if (remainingMinutes > 1) { | ||
| content += "s"; | ||
| } | ||
| } | ||
| function createDisplayWaitTime(actualSeconds, timestamp) { | ||
| // If the estimated time was captured over 10 minutes ago, remain silent. | ||
| if (checkTimeStamp(timestamp)) { | ||
| let displayTime; | ||
| if (actualSeconds !== -1) { | ||
| if (actualSeconds < 60) { | ||
| displayTime = 1; | ||
| } | ||
| else { | ||
| displayTime = Math.round(actualSeconds / 60); | ||
| } | ||
| displayWaitTime(displayTime); | ||
| } | ||
| } | ||
| } | ||
|
|
||
| if (seconds > 0) { | ||
| if (remainingMinutes > 0) { | ||
| content += ", "; | ||
| } | ||
| content += seconds + secondsText; | ||
| if (seconds > 1) { | ||
| content += "s"; | ||
| } | ||
| } | ||
| function displayWaitTime(displayTime) { | ||
| let docLang = [document.documentElement.lang]; | ||
|
|
||
| if (minutes === 0 && seconds === 0) { | ||
| content = content + noneText; | ||
| } | ||
| let plural = displayTime > 1; | ||
| const plurals = plural ? "s" : ""; | ||
|
|
||
| // If the estimated time was captured over 10 minutes ago, remain silent. | ||
| var timeOfEstimate = json.timestamp ? json.timestamp : 0; | ||
| if (Date.now()/1000 - timeOfEstimate > 600) { | ||
| content = ""; | ||
| } | ||
| const displayText = | ||
| docLang[0] === "es" | ||
| ? `El tiempo aproximado de espera es <strong>${displayTime} minuto${plurals}</strong>.` | ||
| : `The current estimated wait time is <strong>${displayTime} minute${plurals}</strong>.`; | ||
|
|
||
| jQuery('#callCenterTime').html(content); | ||
| } | ||
| }, | ||
| "error": function (xhr, status, error) { | ||
| console.log('fail'); | ||
| console.log(error); | ||
| jQuery('#callCenterTime').html(error); | ||
| } | ||
| }); | ||
| } | ||
| }); | ||
| jQuery('div[data-call-wait="showTime"]').replaceWith( | ||
| `<div class="paragraph paragraph--type--uswds-alert paragraph--view-mode--embed paragraph--id--2485 usa-alert usa-alert--slim usa-alert--no-icon" data-call-wait='showTime'><div class="usa-alert__body"> <div class="field field--name-field-alert-body field--type-text field--label-hidden field__item">${displayText}</div> </div> </div>` | ||
| ); | ||
| } | ||
|
|
||
| if (jQuery('#callCenterTime').length > 0) { | ||
| waittime(); | ||
| setInterval(function() { | ||
| waittime(); | ||
| }, 60 * 1000); | ||
| // upgrade: only apply to phone pages using Drupal library in usagov.libraries.yml | ||
| if (checkPagePath()) { | ||
| getCallCenterWaitTime(); | ||
| } | ||
| }); | ||
| }); |