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If a Windows user has the Helvetica Neue family installed, it defaults to Ultra Light (which is not easy to read) #3629

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petergerard opened this issue May 29, 2012 · 7 comments
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@petergerard
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The default font in Bootstrap is Helvetica Neue, which is not installed by default on Windows computers, but if a Windows user does have the family installed, the "Helvetica Neue" in the CSS causes the browser to choose the first font in the family, which happens to be the Ultra Light weight and is not very easy to read.

I suggest changing the font-family declarations to the following which will get the expected font on both Mac and Windows:

font-family:"Helvetica Neue Regular","Helvetica Neue",Helvetica,Arial,sans-serif;
@mdo
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mdo commented Jun 3, 2012

I haven't seen this as an issue anytime—normally they'll just get shit rendering. I imagine this is due to the user's font file, judging by the font name here. We'll keep a look out for this, but for now it isn't something we'll address in the BS core.

@mdo mdo closed this as completed Jun 3, 2012
@mente
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mente commented Aug 16, 2012

+1 for this. Hit this problem, but with "Helvetica Neue Bold". All windows users had bold font by default.

@petergerard
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Yes, it's an easy enough issue to fix with the patch I suggested above, so if you have any visitors who use Windows and might have any of the Helvetica Neue family installed, I think it's worth making the change.

@wunderdojo
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Thanks for posting this, had the same issue. Doesn't happen in Chrome but does in FF, IE, etc. on Win7.

@danyj
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danyj commented Sep 26, 2012

As web dev this is my Helvetica collection
http://prntscr.com/g9es9
and this is what I see
Chrome: http://prntscr.com/g9eub
Safari : http://prntscr.com/g9evj

According to explanation

Helvetica Neue" in the CSS causes the browser to choose the first font in the family,

I am defaulting to
http://prntscr.com/g9f07

and here is the issue we are running in to with Joomla 3.0 pre release
https://groups.google.com/forum/#!msg/joomlabugsquad/Ja2BvatSaNk/2iY6yuRelC8J

@petergerard
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In your css files just do a find and replace:

Find: "Helvetica Neue"
Replace: "Helvetica Neue Regular","Helvetica Neue"

This will solve the problem. Since this issue is now closed I don't know if the developers will see these updates. Maybe it's worth re-adding it as an Issue?

@danyj
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danyj commented Sep 26, 2012

Il add new one thnx for advising did not see closed

@twbs twbs locked and limited conversation to collaborators Jun 14, 2014
akramarev added a commit to akramarev/AgileReport that referenced this issue Jun 28, 2014
akramarev added a commit to akramarev/AgileReport that referenced this issue Jun 28, 2014
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