Update index.html

index.html

@@ -8,7 +8,7 @@ <h3 style="color:#5f2fe1;">Response Time - Service Level Agreement</h3>
                hours, Monday to Friday, 9am to 5pm Central Standard Time (“Office Hours”).</li>
             <li>Support requests received outside of Office Hours will be acknowledged as received within <strong>one (1) business day</strong>.
             <li>Whenever possible, resolution time is within <strong>[[a]]</strong>.</li>
-            <li>For <strong>emergency-only</strong> support outside of Office Hours, on-call team members can be reached via email by using [email protected] - <strong>FOR EMERGENCY ONLY USE</strong>. Whenever possible, resolution time is within one (1) hour. <strong>Please use responsibly.</strong></li>
+            <li>For <strong>emergency-only</strong> support outside of Office Hours, on-call team members can be reached via email by using [email protected] - <strong>FOR EMERGENCY USE ONLY</strong>. Whenever possible, resolution time is within one (1) hour. <strong>Please use responsibly.</strong></li>
             </li>
          </ul>
       </span>