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Syl edited this page Jul 5, 2023 · 2 revisions


Frequently Asked Questions

Also see: yt-dlp's FAQ

Nothing shows when I open the app!

This shouldn't happen, but usually it's because the program is still loading. If it's been more than 10 seconds, try restarting the program. If it still doesn't work, open an issue.

The app keeps telling me to install FFmpeg!

This is likely because you don't have FFmpeg installed.

If you are using a Windows or Linux device, you can download FFmpeg with the following steps:

Open the settings menu, located at the top right of the window.

Mouse pointer located at the settings button, found at the top right of the screen

At the top of the settings page that appeared, you should see a card with the title "FFmpeg"

The FFmpeg option found in settings, with it showing that it is not installed

Click on the "Install" button at the right of it, and wait for the installation to finish.

Now, if you look at it again, it should show that FFmpeg is installed.

The same FFmpeg card, now showing that it is installed

If you see anything after "installed" that is not "false," that means FFmpeg is now installed and you can now convert media!

I can't convert anything! (GPU transcoders are disabled / The video codec provided is not compatible with FFmpeg's GPU transcoding)

If you get this error, that means that a conversion of a video is being attempted, but the transcoding is either disabled or incompatible with your hardware.

To fix this, open the settings menu, located at the top right of the window.

Mouse pointer located at the settings button, found at the top right of the screen

Scroll down until you see the "Enable Hardware-Accelerated Video Conversion" card.

If you are using a device you know has hardware that is supported by FFmpeg's hardware acceleration (e.g., Nvidia, AMD, Intel, most Apple Mac hardware), click on "Auto-Detect" to let FFmpeg automatically detect your hardware.

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NOTE: The app will warn you that it will send a request to an external website to download a sample video for testing. This is normal, and is only used to detect your hardware. If you are not comfortable with this, you can manually select your hardware, or use a custom URL in the app's raw config file.

Once you've done that, the app should automatically enable the hardware-accelerated transcoders that it can work with.

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If nothing was enabled, and you KNOW your hardware can support hardware acceleration with the installed version of FFmpeg, feel free to open an issue! Please understand that this may require testing on your part, and may take a while to implement.

If conversions still do not work, you can disable forced hardware acceleration by disabling "Only Allow Hardware-Accelerated Video Conversion" found directly below this option!