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Error: Backup failed because The dump process failed with exitcode 1 : General error : #7689

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nestawnar opened this issue Dec 29, 2019 · 3 comments
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@nestawnar
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Expected Behavior (or desired behavior if a feature request)

(what you expect to happen goes here)

Need import CSV to assets but it not processing to database I need to fix that

Actual Behavior

Am getting the error code
Error: Backup failed because The dump process failed with exitcode 1 : General error :
Capture


Please confirm you have done the following before posting your bug report:


Provide answers to these questions:

  • Is this a fresh install or an upgrade? Fresh Install
  • Version of Snipe-IT you're running v4.8.0 build 4186
  • Version of PHP you're running 7.4.1
  • Version of MySQL/MariaDB you're running Marian DB 10.0
  • What OS and web server you're running Snipe-IT on Windows server 2012 r2 Standard
  • What method you used to install Snipe-IT (install.sh, manual installation, docker, etc) manual
  • WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error yes
  • What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error Import and Backup
  • If a stacktrace is provided in the error, include that too. Yes
  • Any errors that appear in your browser's error console. Yes the same console
  • Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo. No, its working fine.
  • Include any additional information you can find in storage/logs and your webserver's logs.
  • Include what you've done so far in the installation, and if you got any error messages along the way. Yes,but the same as screenshot.
  • Indicate whether or not you've manually edited any data directly in the database No

Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.

https://snipe-it.readme.io/docs/getting-help

@tomck
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tomck commented Jan 3, 2020

Does your .env file contain MAIL_BACKUP_NOTIFICATION_ADDRESS=[email protected]?

If so, this is due to #7099, sorta. It has to be a valid e-mail or it will fail, I learned this the hard way.

@stale
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stale bot commented Mar 3, 2020

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

@stale stale bot added the stale label Mar 3, 2020
@stale
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stale bot commented Mar 10, 2020

This issue has been automatically closed because it has not had recent activity. If you believe this is still an issue, please confirm that this issue is still happening in the most recent version of Snipe-IT and reply to this thread to re-open it.

@stale stale bot closed this as completed Mar 10, 2020
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