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403 Connection is refused at https://api.smartsheet.com #7

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mtbikes opened this issue Mar 3, 2015 · 2 comments
Open

403 Connection is refused at https://api.smartsheet.com #7

mtbikes opened this issue Mar 3, 2015 · 2 comments

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@mtbikes
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mtbikes commented Mar 3, 2015

I get a connection refused error. I am a developer and our site admin gave me the access token. ANy idea why I get a 403?

@alexvor
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alexvor commented Mar 4, 2015

@mtbikes Thanks for reaching out. Can you please ping us at [email protected] with additional details, including:

  • have you updated your smartsheet-backup.properties file with the token, etc.
  • are you able to connect to the Smartsheet API directly, using cURL or a browser extension
  • can you please send us your log file. log messages are printed to stdout, so you may need to redirect them to a file

Please send this to [email protected]. Thanks in advance!

@alexvor
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alexvor commented Oct 14, 2019 via email

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