Win10: "Error: The specified module could not be found"

[Leslieallen007]

Screenshots

Platform Info

Signal Version:
signal-desktop-win-1.15.4.exe

Link to Debug Log

[Leslieallen007]

I cannot open Signal. So I just attached the screen shot.

[haffenloher]

Related / dupe: #3065 (comment), #3244.

[scottnonnenberg-signal]

@Leslieallen007 You're running a very old version of the app. Please try the latest, available here: https://signal.org/download

[Leslieallen007]

Tried the new one as you suggested... got the same error message. Regards, Leslieallen Sent from [ProtonMail](https://protonmail.com), Swiss-based encrypted email. ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐

…

On Monday, July 22, 2019 9:59 AM, Scott Nonnenberg ***@***.***> wrote: ***@***.***(https://github.com/Leslieallen007) You're running a very old version of the app. Please try the latest, available here: https://signal.org/download — You are receiving this because you were mentioned. Reply to this email directly, [view it on GitHub](#3467?email_source=notifications&email_token=AMP7HD2V2WYHEUCOCXNIOSLQAXRQTA5CNFSM4IFNI3O2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD2QP3NQ#issuecomment-513867190), or [mute the thread](https://github.com/notifications/unsubscribe-auth/AMP7HD5JHZVPVLU6KJIEAF3QAXRQTANCNFSM4IFNI3OQ).

[scottnonnenberg-signal]

@Leslieallen007 What can you tell us about your computer? Are you on a corporate network? What kinds of things have you installed on it since you first got it? If you don't want to answer those questions here, please reach out to [email protected]. Thanks!

[EvanHahn-Signal]

I'm going to close this issue because I think we've resolved this bug. If that's wrong, please open a new issue.