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Playout fails: CHUNK_DEMUXER_ERROR_APPEND_FAILED #5572

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Peterdoo opened this issue Aug 31, 2023 · 1 comment · Fixed by #5575
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Playout fails: CHUNK_DEMUXER_ERROR_APPEND_FAILED #5572

Peterdoo opened this issue Aug 31, 2023 · 1 comment · Fixed by #5575
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component: HLS The issue involves Apple's HLS manifest format priority: P1 Big impact or workaround impractical; resolve before feature release status: archived Archived and locked; will not be updated type: bug Something isn't working correctly
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@Peterdoo
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Have you read the FAQ and checked for duplicate open issues?
YES

If the problem is related to FairPlay, have you read the tutorial?

What version of Shaka Player are you using?

v4.4.0

Can you reproduce the issue with our latest release version?
YES

Can you reproduce the issue with the latest code from main?

Are you using the demo app or your own custom app?
shaka-player-demo.appspot.com

If custom app, can you reproduce the issue using our demo app?

What browser and OS are you using?
Latest Chrome under Windows 11

For embedded devices (smart TVs, etc.), what model and firmware version are you using?

What are the manifest and license server URIs?

https://ztnr.rtve.es/ztnr/1694255.m3u8

What configuration are you using? What is the output of player.getConfiguration()?

shaka-player-demo.appspot.com

What did you do?

Started playing the HLS stream.

What did you expect to happen?
The stream should play as it does on other players and earlier versions of Shaka player.

What actually happened?

Shaka Error MEDIA.VIDEO_ERROR (4,,CHUNK_DEMUXER_ERROR_APPEND_FAILED: RunSegmentParserLoop: stream parsing failed. append_window_start=0 append_window_end=inf)

@Peterdoo Peterdoo added the type: bug Something isn't working correctly label Aug 31, 2023
@github-actions github-actions bot added this to the v4.5 milestone Aug 31, 2023
@avelad avelad added component: HLS The issue involves Apple's HLS manifest format priority: P1 Big impact or workaround impractical; resolve before feature release labels Sep 1, 2023
@avelad
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avelad commented Sep 1, 2023

The stream is working in 4.3.x so it's a regression in the new transmuxer

@avelad avelad self-assigned this Sep 1, 2023
avelad added a commit that referenced this issue Sep 1, 2023
Fixes #5572

The main problem is that the content has audio and video muxed and then
has the alternative audio tracks.

We need to detect that the main content is muxed and only extract the
video.

Test stream: https://ztnr.rtve.es/ztnr/1694255.m3u8
joeyparrish pushed a commit to joeyparrish/shaka-player that referenced this issue Sep 1, 2023
…5575)

Fixes shaka-project#5572

The main problem is that the content has audio and video muxed and then
has the alternative audio tracks.

We need to detect that the main content is muxed and only extract the
video.

Test stream: https://ztnr.rtve.es/ztnr/1694255.m3u8
joeyparrish pushed a commit that referenced this issue Sep 2, 2023
Fixes #5572

The main problem is that the content has audio and video muxed and then
has the alternative audio tracks.

We need to detect that the main content is muxed and only extract the
video.

Test stream: https://ztnr.rtve.es/ztnr/1694255.m3u8
@shaka-bot shaka-bot added the status: archived Archived and locked; will not be updated label Oct 31, 2023
@shaka-project shaka-project locked as resolved and limited conversation to collaborators Oct 31, 2023
Robloche pushed a commit to Robloche/shaka-player that referenced this issue Nov 30, 2023
…5575)

Fixes shaka-project#5572

The main problem is that the content has audio and video muxed and then
has the alternative audio tracks.

We need to detect that the main content is muxed and only extract the
video.

Test stream: https://ztnr.rtve.es/ztnr/1694255.m3u8
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Labels
component: HLS The issue involves Apple's HLS manifest format priority: P1 Big impact or workaround impractical; resolve before feature release status: archived Archived and locked; will not be updated type: bug Something isn't working correctly
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