Dash/Live HLS + IMA ads failing to play in Samsung Tizen browser or in iPhone simulation mode on Chrome Browser #3720
Labels
status: archived
Archived and locked; will not be updated
status: duplicate
A duplicate of another issue; should be closed after linking to the original issue
Have you read the FAQ and checked for duplicate open issues?
Yes
What version of Shaka Player are you using?
Latest
Can you reproduce the issue with our latest release version?
Yes
Can you reproduce the issue with the latest code from
master
?Yes
Are you using the demo app or your own custom app?
Demo app. Below is the url
https://shaka-player-demo.appspot.com/demo/#audiolang=en-GB;textlang=en-GB;uilang=en-GB;asset=https://storage.googleapis.com/shaka-demo-assets/bbb-dark-truths/dash.mpd;adTagUri=https://pubads.g.doubleclick.net/gampad/ads?sz=640x480&iu=/124319096/external/ad_rule_samples&ciu_szs=300x250&ad_rule=1&impl=s&gdfp_req=1&env=vp&output=vmap&unviewed_position_start=1&cust_params=deployment%3Ddevsite%26sample_ar%3Dpreonlybumper&cmsid=496&vid=short_onecue&correlator=;panel=CUSTOM%20CONTENT;build=uncompiled
Both Dash url and HLS Live url is showing same error.
If custom app, can you reproduce the issue using our demo app?
NA
What browser and OS are you using?
For embedded devices (smart TVs, etc.), what model and firmware version are you using?
Samsung Tizen TV all versions
What are the manifest and license server URIs?
DASH Manifest: https://storage.googleapis.com/shaka-demo-assets/bbb-dark-truths/dash.mpd
HLS LIVE Manifest: https://storage.googleapis.com/shaka-live-assets/player-source.m3u8
Ad Tag: https://pubads.g.doubleclick.net/gampad/ads?sz=640x480&iu=/124319096/external/ad_rule_samples&ciu_szs=300x250&ad_rule=1&impl=s&gdfp_req=1&env=vp&output=vmap&unviewed_position_start=1&cust_params=deployment%3Ddevsite%26sample_ar%3Dpreonlybumper&cmsid=496&vid=short_onecue&correlator=
What configuration are you using? What is the output of
player.getConfiguration()
?Using demo app out of the box
What did you do?
1.Go to https://shaka-player-demo.appspot.com/demo/#audiolang=en-US;textlang=en-US;uilang=en-US;panel=CUSTOM%20CONTENT;build=uncompiled
2. Add a DASH or HLS live content
3. Add a IMA ad tag
4. Play the content
What did you expect to happen?
Ads should play followed by content
What actually happened?
Ads and content fails to play
Below error is seen on console
NOTE
Actual issue is happening on Tizen app / browser on Samsung Tizen tv.
Same issue can be reported with Chrome browser in iPhone 6/7/8 simulation mode
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