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Mention the 5228 port
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sdb9696 committed Nov 1, 2024
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Expand Up @@ -147,6 +147,10 @@ The event entity captures events like doorbell rings, motion alerts, and interco

### Realtime event stability

Home Assistant needs to be able to access port 5228 externally to be able to connect to the realtime event service.

Below are steps to follow if realtime events are not working.

#### Step 1

If you are experiencing issues with receiving ring alerts, the reason could be that you have too many authenticated devices on your ring account.
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