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Merge pull request #216 from kerireki/patch-40
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Update index.md 'Engage' product name is replaced with 'RingCX'
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byrnereese authored Apr 29, 2024
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4 changes: 2 additions & 2 deletions docs/webhooks/index.md
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# Introduction to Engage Webhooks
# Introduction to RingCX Webhooks

The Engage Digital Platform provides a Webhook API to be notified when events occur. This API is almost realtime and provides an alternative to polling the REST API. The purpose is to be able to trigger event-based behavior as soon as an event occurs (intervention assigned, deferred, canceled...). This way you will be able to build gamification mechanism, live dashboard, synchronizing contents ...
The RingCX Digital Platform provides a Webhook API to be notified when events occur. This API is almost realtime and provides an alternative to polling the REST API. The purpose is to be able to trigger event-based behavior as soon as an event occurs (intervention assigned, deferred, canceled...). This way you will be able to build gamification mechanism, live dashboard, synchronizing contents ...

The overall mechanism is based on ​[Pubsubhubbub protocol 0.3​](https://pubsubhubbub.github.io/PubSubHubbub/pubsubhubbub-core-0.3.html), and rely on HTTP request containing event payload being sent to a consumer Endpoint URL.

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