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Issues with install on windows - SSL #4786

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flycast opened this issue Oct 15, 2017 · 9 comments
Closed

Issues with install on windows - SSL #4786

flycast opened this issue Oct 15, 2017 · 9 comments
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auto-locked Outdated issues that have been locked by automation kind: crash For situations where pip crashes type: bug A confirmed bug or unintended behavior

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@flycast
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flycast commented Oct 15, 2017

  • Pip version: Unknown - installed with python
  • Python version: 3.6.3
  • Operating system: Windows 10

Installed python 3.6.3. When I try to install packages I get the ssl error:

[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:777) - skipping

I have found a workaround here:
StackExchange

And another more permanent work around here:
Python forum

They both seem like they are bypassing python's attempt to make SSL requests truly secure.

I am ultimately trying to use python to connect to AWS IoT using their SDK. No matter what I try I get the SSL error. I also get shut down immediately when I try to telnet in to the aws endpoint using Putty. Seems like a Windows issue that is underlying python and pip.

@ghost
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ghost commented Oct 16, 2017

Not an issue with pip. This is a warehouse problem (specifically CDN issues).

@pradyunsg
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@xoviat I don't think so.

@flycast Using trusted-host is not exactly a good idea. That said, this issue looks very similar to #4459.

@pradyunsg pradyunsg added kind: crash For situations where pip crashes resolution: duplicate Duplicate of an existing issue/PR labels Oct 17, 2017
@ghost
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ghost commented Oct 17, 2017

If I'm right then the issue should be resolved by now. But at the time I posted the answer, there were some CDN issues with certificates.

@pradyunsg pradyunsg added the S: awaiting response Waiting for a response/more information label Oct 27, 2017
@pradyunsg
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@flycast Could you run pip --version?

@flycast
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flycast commented Oct 31, 2017 via email

@pradyunsg pradyunsg removed the S: awaiting response Waiting for a response/more information label Oct 31, 2017
@pradyunsg
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I'll defer to someone else here; I'm pretty sure there's someone who'll know more than me about the situation here.

@pradyunsg pradyunsg removed the resolution: duplicate Duplicate of an existing issue/PR label Oct 31, 2017
@pfmoore
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pfmoore commented Oct 31, 2017

Can you provide the exact command you're using that gets the error, plus a full traceback? Also, do you have a pip.ini file or any PIP_* environment variables set?

I am ultimately trying to use python to connect to AWS IoT using their SDK. No matter what I try I get the SSL error. I also get shut down immediately when I try to telnet in to the aws endpoint using Putty.

I'm not sure how the aws endpoint is relevant here? Are you trying to install packages from PyPI, or from this AWS endpoint that you mention?

@pradyunsg pradyunsg added type: bug A confirmed bug or unintended behavior and removed type: bug A confirmed bug or unintended behavior labels May 11, 2018
@pradyunsg
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Closing due to a lack of a response.

@lock
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lock bot commented Jun 2, 2019

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@lock lock bot added the auto-locked Outdated issues that have been locked by automation label Jun 2, 2019
@lock lock bot locked as resolved and limited conversation to collaborators Jun 2, 2019
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Labels
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