trouble connecting to the server

[v-collin]

I recently moved to a new house with a new router so i got an new ip address.
now i exactly copied every port from the old router to port forward and i changed my dns settings of my domain.
everything network wise is now connected propperly.
i renewed my ssl certificate succesfully.
i changed my allocations succesfully to the new ip address.
now when i try to connect to my server's console it gives me this error
this is my wings diagnostics.
this is my panel log.
I am not getting any response from the discord server so i decided to try it here.

[v-collin]

CURL https://panel.venetius.nl:8080 returns this:
{"error":"The required authorization heads were not present in the request."}root@pterodactyl:~#

[trenutoo]

Didn't we resolve this in the Discord yesterday or is this still relevant?

[v-collin]

this is already resolved

[Vapok]

This is great that you found the answer and marked this as the answer. But for someone like me who says, "hey look, someone has the same issue I do!"..

this is not really an answer that should be marked as one. Just sayin'. Having the same issue. Any help would be appreciated.

[trenutoo]

This is great that you found the answer and marked this as the answer. But for someone like me who says, "hey look, someone has the same issue I do!"..

this is not really an answer that should be marked as one. Just sayin'. Having the same issue. Any help would be appreciated.

You should join the Discord server for support and read wings troubleshooting documentation.

[robisodd]

I just joined the Discord server. I do not see a "Support and Read Wings Troubleshooting Documentation" channel. I would be helpful to post the answer here, or other locations that are searchable and not on the deep web.

[Pabsb]

How was this fixed? Troubleshooting documentation went through all of it to no avail?

[fucksophie]

This was solved by the discord bot responding with that the port that Collin used was already being used by something else, so checking via netstat -tulpn | grep <port> and then removing that service.