Organic support not working properly

[Excel265]

Description of the bug

When trying to generate organic support on a model tilted at 45 degrees (simple cylinder)
It gets frozen at 70% and then the slicer crushes

Project file & How to reproduce

1. Add Shape -> Cylinder
2. Change Dimension to : Diameter 10 mm, Height : 20 mm
3. Tilt 45 degrees
4. Generate Oragnic supports

Checklist of files included above

• Project file
• Screenshot

Version of PrusaSlicer

2.6.0 rc2

Operating system

Win10

Printer model

not relevant

[Jan-Soustruznik]

Hello, @Excel265 ,

could you share project file (3mf) where problem occur? I cannot reproduce issue according to steps above.

thank you, have a nice day

[Excel265]

[image: image.png] forgot to enable the supports, sending a new file On Tue, Jun 20, 2023 at 4:53 PM Sahar Halevi ***@***.***> wrote:

…

On Tue, Jun 20, 2023 at 4:49 PM Jan Soustružník ***@***.***> wrote: > Hello, @Excel265 <https://github.com/Excel265> , > > could you share project file (3mf) where problem occur? I cannot > reproduce issue according to steps above. > > thank you, have a nice day > > — > Reply to this email directly, view it on GitHub > <#10858 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/A7QZ3GX2WDSA2ONIWGQV4ADXMGS6BANCNFSM6AAAAAAZNDXQVY> > . > You are receiving this because you were mentioned.Message ID: > ***@***.***> >

[Jan-Soustruznik]

@Excel265 , I cannot find any file attached for this ticket, Could you try to send it again, please?

[Excel265]

Hi, I sent it via email didn't find an option to upload it to in the github interface

…

-- Sahar Halevi M.Sc Student, Bio-Medical Engineering Department Ben Gurion University of the Negev

On Thu, Jun 22, 2023, 10:23 Jan Soustružník ***@***.***> wrote: @Excel265 <https://github.com/Excel265> , I cannot find any file attached for this ticket, Could you try to send it again, please? — Reply to this email directly, view it on GitHub <#10858 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A7QZ3GVIQDD7ZRYKJT5BJGLXMPXIRANCNFSM6AAAAAAZNDXQVY> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[foreachthing]

@Excel265: you just drag&drop a file in the "write" box, when commenting.
Or, you click on the "button":

just below the "write" box.

I could not recreate your issue in 2.6.0

[Excel265]

The attched files
image.zip

[foreachthing]

Here's a similar issue: #10762

And I've found the issue here: please disable RAFT.
I disabled the raft in your 3mf and it sliced fine. I did not create any support but that's another issue. After painting on some support it sliced and got support (I'm rambling ...). Anyways, as soon as I set Raft Layers to 1, it stopped slicing at 70% and crashed.

After another tyr, PS crashed after Raft Layer 4. ... so, something is going on with rafts.

PS talks about raft here: https://github.com/prusa3d/PrusaSlicer/releases/tag/version_2.6.0-beta2
But something's still off.

[Excel265]

Here's a similar issue: #10762

And I've found the issue here: please disable RAFT. I disabled the raft in your 3mf and it sliced fine. I did not create any support but that's another issue. After painting on some support it sliced and got support (I'm rambling ...). Anyways, as soon as I set Raft Layers to 1, it stopped slicing at 70% and crashed.

After another tyr, PS crashed after Raft Layer 4. ... so, something is going on with rafts.

PS talks about raft here: https://github.com/prusa3d/PrusaSlicer/releases/tag/version_2.6.0-beta2 But something's still off.

Yep, I was able to generate supports when raft is disabled it.
Weird thing is, when setting the raft layers to 2 and 3 it sliced it, and as you said for 4 layers of raft it crashes again at 70%
Tested it for 5 and 6 and it keeps on crashing

[bubnikv]

The issue was indeed connected to raft. I twill be fixed in PrusaSlicer 2.6.2 final.