Service Agent

The official documentation for the Service Agent is on Confluence.

Table of Contents

• Features
• Installation
• Notifications

Features

• Highly reliable decentralized monitoring for all of our servers and services
• Notifications that actually reach our team
• System for the execution of updates
• Compliance with our policies regarding updates and prohibited actions

Installation

1. Install the latest Agent version from our GitHub releases
2. Upload the Agent ('MAG-v2022_9_1-dev.jar') to the ‘/home/monitoring/’ directory
3. Add a Linux user for the monitoring
4. Use systemctl services to manage the program lifecycle
5. Configure auto-restart in the service configuration
6. Start the service and follow the installation instructions

Notifications

Types of Notifications:

• Normal notifications: Agent / Service is unavailable for the first time
• Urgent notifications: Agent / Service is still unavailable at the third try
• Critical notifications: Master Agent is unavailable

Notification channels:

• Team Control Panel
  • Browser push notifications
  • Personal notifications
  • Development dashboard alerts
  • Dashboard displays
• Mobile Apps
  • IOS
  • Android
• Discord App
  • Channel notifications
  • Private message notifications
• Desktop Application
  • Windows
  • Linux
  • Mac
• E-Mail
• Telephone
  • Phone calls
  • Short Message Service