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OS X: GUI last "Next" step after entering credentials does nothing (HS:node-gui-finish-bug) #54

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ghost opened this issue Dec 10, 2014 · 17 comments
Closed

OS X: GUI last "Next" step after entering credentials does nothing (HS:node-gui-finish-bug) #54

ghost opened this issue Dec 10, 2014 · 17 comments
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@tomas
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@ghost
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ghost commented Dec 10, 2014

Configurator won't finish. Since it won't save changes, devices are not added to Prey accounts.

prey where it freezes
@ghost ghost assigned tomas Dec 10, 2014
@ghost ghost added the bug label Dec 10, 2014
@ghost
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ghost commented Dec 12, 2014

User tried 1.2.10 and this is the output:

capture d ecran 2014-12-12 a 16 39 44

@ghost
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ghost commented Dec 12, 2014

OS X 10.8.5, 3.4GHz Intel Core i7

12/12/2014 19:35:50.983 com.apple.launchd[1]: (com.prey.agent[3004]) Exited with code: 1
12/12/2014 19:35:51.680 sw_vers[3051]: CFPreferences: user home directory for user kCFPreferencesCurrentUser at is unavailable. User domains will be volatile.
12/12/2014 19:35:51.714 networksetup[3052]: CFPreferences: user home directory for user kCFPreferencesCurrentUser at is unavailable. User domains will be volatile.
12/12/2014 19:35:51.721 lsregister[3057]: CFPreferences: user home directory for user kCFPreferencesCurrentUser at is unavailable. User domains will be volatile.
12/12/2014 19:37:44.353 Installer[3065]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
12/12/2014 19:37:46.872 Installer[3065]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
12/12/2014 19:37:49.087 Installer[3065]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
12/12/2014 19:37:55.054 coreservicesd[35]: Application App:"Installer" [ 0x0/0x50050] @ 0x0x7fc77a52b1f0 tried to be brought forward, but isn't in fPermittedFrontASNs ( ( ASN:0x0-0x54054:) ), so denying.
12/12/2014 19:37:55.054 WindowServer[94]: [cps/setfront] Failed setting the front application to Installer, psn 0x0-0x50050, securitySessionID=0x186a6, err=-13066
12/12/2014 19:38:12.653 com.apple.launchd[1]: (com.prey.agent[3046]) Exited with code: 11
12/12/2014 19:38:15.030 sw_vers[3128]: CFPreferences: user home directory for user kCFPreferencesCurrentUser at is unavailable. User domains will be volatile.
12/12/2014 19:38:15.090 networksetup[3130]: CFPreferences: user home directory for user kCFPreferencesCurrentUser at is unavailable. User domains will be volatile.
12/12/2014 19:38:15.097 lsregister[3134]: CFPreferences: user home directory for user kCFPreferencesCurrentUser at is unavailable. User domains will be volatile.
12/12/2014 19:38:15.189 Installer[3065]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

@ghost
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ghost commented Dec 13, 2014

Above case ran /usr/lib/prey/current/lib/conf/gui/mac/PreyConfig.app/Contents/MacOS/prey-config.py. Here's the output.

2014-12-12 23:49:29.595 Python[4413:1307] <type 'exceptions.TypeError'>: must be encoded string without NULL bytes, not str
2014-12-12 23:49:29.596 Python[4413:1307] (
0 CoreFoundation 0x00007fff8a0c1b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8efa13f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8a155f49 -[NSException raise] + 9
3 _objc.so 0x000000010f796366 PyObjCFFI_MakeClosure + 4418
4 libffi.dylib 0x00007fff932a78a6 ffi_closure_unix64_inner + 508
5 libffi.dylib 0x00007fff932a6f66 ffi_closure_unix64 + 70
6 AppKit 0x00007fff8d1157b7 -[NSControl sendAction:to:] + 85
7 AppKit 0x00007fff8d1156eb -[NSCell _sendActionFrom:] + 138
8 AppKit 0x00007fff8d113bd3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1855
9 AppKit 0x00007fff8d113421 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 504
10 AppKit 0x00007fff8d112b9c -[NSControl mouseDown:] + 820
11 AppKit 0x00007fff8d10a50e -[NSWindow sendEvent:] + 6853
12 AppKit 0x00007fff8d106644 -[NSApplication sendEvent:] + 5761
13 AppKit 0x00007fff8d01c21a -[NSApplication run] + 636
14 libffi.dylib 0x00007fff932a6de4 ffi_call_unix64 + 76
15 ??? 0x00007fe5e86381e0 0x0 + 140625423073760
)

@ghost
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ghost commented Dec 16, 2014 

$ /usr/lib/prey/current/lib/conf/gui/mac/PreyConfig.app/Contents/MacOS/prey-config.py
[Prey log in window opened. I tried to log in:]
2014-12-16 15:15:12.709 Python[276:1307] <type 'exceptions.TypeError'>: must be encoded string without NULL bytes, not str
2014-12-16 15:15:12.711 Python[276:1307] (
0 CoreFoundation 0x00007fff91e94b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8af553f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff91f28f49 -[NSException raise] + 9
3 _objc.so 0x0000000100964366 PyObjCFFI_MakeClosure + 4418
4 libffi.dylib 0x00007fff91d848a6 ffi_closure_unix64_inner + 508
5 libffi.dylib 0x00007fff91d83f66 ffi_closure_unix64 + 70
6 AppKit 0x00007fff9362c7b7 -[NSControl sendAction:to:] + 85
7 AppKit 0x00007fff9362c6eb -[NSCell _sendActionFrom:] + 138
8 AppKit 0x00007fff9362abd3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1855
9 AppKit 0x00007fff9362a421 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 504
10 AppKit 0x00007fff93629b9c -[NSControl mouseDown:] + 820
11 AppKit 0x00007fff9362150e -[NSWindow sendEvent:] + 6853
12 AppKit 0x00007fff9361d644 -[NSApplication sendEvent:] + 5761
13 AppKit 0x00007fff9353321a -[NSApplication run] + 636
14 libffi.dylib 0x00007fff91d83de4 ffi_call_unix64 + 76
15 ??? 0x00007f8fd9406be0 0x0 + 140255801928672
)

@ghost
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ghost commented Dec 19, 2014 

$ /usr/lib/prey/current/lib/conf/gui/mac/PreyConfig.app/Contents/MacOS/prey-config.py
2014-12-19 20:32:33.049 Python[2872:1507] <type 'exceptions.TypeError'>: must be encoded string without NULL bytes, not str
2014-12-19 20:32:33.051 Python[2872:1507] (
0 CoreFoundation 0x00007fff92609f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8e4f3d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff926941b9 -[NSException raise] + 9
3 _objc.so 0x000000010195100f PyObjCFFI_MakeBlockFunction + 494
4 libffi.dylib 0x00007fff953be7ea ffi_closure_unix64_inner + 510
5 libffi.dylib 0x00007fff953bdffe ffi_closure_unix64 + 70
6 AppKit 0x00007fff8d9118ca -[NSApplication sendAction:to:from:] + 139
7 AppKit 0x00007fff8d9117fe -[NSControl sendAction:to:] + 88
8 AppKit 0x00007fff8d911729 -[NSCell _sendActionFrom:] + 137
9 AppKit 0x00007fff8d910bec -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2014
10 AppKit 0x00007fff8d990b74 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 489
11 AppKit 0x00007fff8d90f7f6 -[NSControl mouseDown:] + 786
12 AppKit 0x00007fff8d8dac98 -[NSWindow sendEvent:] + 6306
13 AppKit 0x00007fff8d8743a5 -[NSApplication sendEvent:] + 5593
14 AppKit 0x00007fff8d80aa0e -[NSApplication run] + 555
15 libffi.dylib 0x00007fff953bde7c ffi_call_unix64 + 76
16 ??? 0x00007ff3068703e0 0x0 + 140681763292128
)

@tomas
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tomas commented Dec 19, 2014

Quick question: Do any of the input fields in the above cases contain any non-alphanumeric chars?

@ghost
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ghost commented Dec 19, 2014

I asked every affected user and will let you know as soon as they get back to me.

@tomas
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tomas commented Dec 19, 2014

Beautiful.

@ghost
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ghost commented Dec 19, 2014

Nope. No strange characters on those passwords.

tomas added a commit that referenced this issue Dec 20, 2014
@tomas
OSX Config GUI: Ensure input values are encoded to UTF-8, for compati…
2b2f589 
…bility with Python 2.7. Fixes #54.
@ghost
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ghost commented Dec 24, 2014

Still only alphanumeric characters.

$ /usr/lib/prey/current/lib/conf/gui/mac/PreyConfig.app/Contents/MacOS/prey-config.py

2014-12-20 14:00:45.333 Python[6479:1507] <type 'exceptions.TypeError'>: must be encoded string without NULL bytes, not str
2014-12-20 14:00:45.338 Python[6479:1507] (
0 CoreFoundation 0x00007fff860b3f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff92139d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8613e1b9 -[NSException raise] + 9
3 _objc.so 0x0000000108eae00f PyObjCFFI_MakeBlockFunction + 494
4 libffi.dylib 0x00007fff8b6227ea ffi_closure_unix64_inner + 510
5 libffi.dylib 0x00007fff8b621ffe ffi_closure_unix64 + 70
6 AppKit 0x00007fff8d14d8ca -[NSApplication sendAction:to:from:] + 139
7 AppKit 0x00007fff8d14d7fe -[NSControl sendAction:to:] + 88
8 AppKit 0x00007fff8d14d729 -[NSCell _sendActionFrom:] + 137
9 AppKit 0x00007fff8d14cbec -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2014
10 AppKit 0x00007fff8d1ccb74 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 489
11 AppKit 0x00007fff8d14b7f6 -[NSControl mouseDown:] + 786
12 AppKit 0x00007fff8d116c98 -[NSWindow sendEvent:] + 6306
13 AppKit 0x00007fff8d0b03a5 -[NSApplication sendEvent:] + 5593
14 AppKit 0x00007fff8d046a0e -[NSApplication run] + 555
15 libffi.dylib 0x00007fff8b621e7c ffi_call_unix64 + 76
16 ??? 0x00007f8e7ba1cf70 0x0 + 140249936285552
)

@mauricioschneider
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There's a v1.3.4 pre-release available for testing that should take care of this. Any chance one of the users who reported this could try out the installer? I cannot replicate the problem because it does not happen when running under Yosemite.

@ghost
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ghost commented Dec 24, 2014

They would be happy. They're already providing all that information, and I'm sure that they would gladly install the pre-release.

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ghost commented Dec 24, 2014

Okay, I sent the installers to about 10 people. I'll get back to you as soon as they report back to me 👍

@mauricioschneider
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👍 Feedback incoming!

@tomas tomas closed this as completed in 58472dd Dec 29, 2014
@ghost
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ghost commented Dec 29, 2014

Two users out of nine confirmed that the issue is solved. The other seven haven't replied.

@tomas
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tomas commented Dec 29, 2014

Perfect. This greenlights 1.3.4 for release.

@ghost
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ghost commented Dec 29, 2014

Users were also notified. Thanks for the good work!

not-bad

tomas added a commit that referenced this issue Jul 1, 2015
@tomas @mauricioschneider
OSX Config GUI: Ensure input values are encoded to UTF-8, for compati…
cdca722 
…bility with Python 2.7. Fixes #54.
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