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Failed to retrieve Google Calendars #1099

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eknox76 opened this issue Oct 15, 2020 · 9 comments
Closed

Failed to retrieve Google Calendars #1099

eknox76 opened this issue Oct 15, 2020 · 9 comments
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duplicate Already covered by another issue

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@eknox76
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eknox76 commented Oct 15, 2020

[debug.log](https://github.com/phw198/OutlookGoo
debug.log
gleCalendarSync/files/5382299/debug.log)
📝 Use the below template to report your issue.
💡 Upgrade to the latest alpha release to check if the problem is already fixed.
📎 To aid investigation, provide your OGcalsync.log file (see instructions).


OGCS Version: v1.2.3.4
Installed or Portable: Installed

Problem Description
\Attempted to sync and received multiple errors. Disconnected Google account and cannot reconnect.
Steps to Reproduce the Issue

  1. <Update>

Any other information
<Update here>

@PrinceWm3
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OGCS Version: 2.8.4.0
Installed or Portable: Installed

Problem Description:
Attempts to sync and receives multiple "Unable to get list of Google Calendars..." errors. Disconnected Google account and tried to re-add it. Was successfully granted access to Google Account from the Google account page (even received the security notifications for the granted access), but Calendar Sync still presented "Failure to retrieve" errors.

Steps to Reproduce the Issue:

  1. Problem presented itself suddenly on 10/16/2020 late afternoon. No changes were made to my system.
  2. System is set to auto-sync 2-way throughout the day. Seems to work for 3-4 hours after a system reboot, then sync errors appear.

Any other information:
OGcalsync.log
Outlook Google Calendar Sync error details-10-14-2020.png.docx

@droza123
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droza123 commented Oct 20, 2020

Here are my logs:
OGcalsync.log

I am having the same problem, and have taken the same steps as PrinceWm3.
And in the Sync tab I also get this error, which I am guessing is what is causing this:

Authenticating with Google
Preparing to authenticate with Google.
Handshake successful.

Unable to get the list of Google calendars. The following error occurred:

Quota exceeded for quota group 'default' and limit 'Queries per day' of service 'calendar-json.googleapis.com' for consumer 'project_number:653617509806'. [403=Forbidden]

Authenticating with Google
Preparing to authenticate with Google.
Handshake successful.

Unable to get the list of Google calendars. The following error occurred:
Quota exceeded for quota group 'default' and limit 'Queries per day' of service 'calendar-json.googleapis.com' for consumer 'project_number:653617509806'. [403=Forbidden]

@wildwildwilliam
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Same error here. Only started recently (in the last two weeks?)

@bbak
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bbak commented Oct 20, 2020

Same here. Started today.

@thedarkdestructor
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thedarkdestructor commented Oct 20, 2020

Sam problem here for me and my colleagues.

This seems somewhat related to the fact that the frequency set in the settings is not taken into the account, hence causing the quick expire of the API quota.

Anyone have news about this issue?

image

@heliaburgunder
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heliaburgunder commented Oct 20, 2020

SOLVED !!!
Same here, started today.
I get the error message:

Sync version: 2.8.4.0

Sync started at 20/10/2020 08:56:50

Syncing from 31/08/2020 to 21/10/2021

Outlook ↔ Google

Authenticating with Google
Preparing to authenticate with Google.
Handshake successful.

Sync encountered a problem and did not complete successfully.
1 consecutive syncs failed.
Unable to get the list of Google calendars. The following error occurred:

Quota exceeded for quota group 'default' and limit 'Queries per day' of service 'calendar-json.googleapis.com' for consumer 'project_number:653617509806'. [403=Forbidden]

@apietroni
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Same "quota exceeded" here. It has been happening for quite a while though. Seems to happen randomly.

Wait.... i also have "project_number:653617509806"... is the key unique for the app??

@phw198
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phw198 commented Oct 25, 2020

Duplicate of #1053 - hotfix posted and will be in next alpha release.

@phw198 phw198 closed this as completed Oct 25, 2020
@phw198 phw198 added the duplicate Already covered by another issue label Oct 25, 2020
@PrinceWm3
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PrinceWm3 commented Oct 25, 2020 via email

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