Addic7ed / Anti-captcha bug : No show id found #686

pousterlus · 2019-10-16T11:16:34Z

Hi there,

I've funded my anti-captcha account and configured the API key accordingly in SZ.
I've also configured my Addic7ed credentials in SZ.

But for every search, it can't find the show id :

2019-10-16 12:35:39,779 (80539b300) :  INFO (logger:38) - subliminal_patch.core: Using 4 threads for 4 providers (['subscene', 'tvsubtitles', 'opensubtitles', 'addic7ed'])
2019-10-16 12:35:39,787 (805c92200) :  INFO (logger:38) - subliminal_patch.core: Listing subtitles with provider 'addic7ed' and languages set([<Language [fr]>])
2019-10-16 12:35:39,787 (805c92200) :  INFO (logger:38) - subliminal_patch.core: Initializing provider addic7ed
2019-10-16 12:35:39,788 (805c92200) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Addic7ed: using random user agents
2019-10-16 12:35:39,797 (805c92200) :  DEBUG (logger:28) - subliminal_patch.http: DNS: Using www.addic7ed.com=46.105.102.174 from cache
2019-10-16 12:35:54,871 (805c92200) :  DEBUG (logger:28) - subliminal_patch.http: DNS: Using www.addic7ed.com=46.105.102.174 from cache
2019-10-16 12:36:09,933 (805c92200) :  DEBUG (logger:28) - subliminal_patch.http: DNS: Using www.addic7ed.com=46.105.102.174 from cache
2019-10-16 12:36:13,989 (805c92200) :  INFO (logger:38) - subliminal_patch.providers.addic7ed: Addic7ed: Login expired
2019-10-16 12:36:14,006 (805c92200) :  INFO (logger:38) - subliminal_patch.providers.addic7ed: Addic7ed: Logging in
2019-10-16 12:36:14,095 (805c92200) :  INFO (logger:38) - subliminal_patch.providers.addic7ed: Addic7ed: Error, trying again. (1/3)
2019-10-16 12:36:14,188 (805c92200) :  INFO (logger:38) - subliminal_patch.providers.addic7ed: Addic7ed: Error, trying again. (2/3)
2019-10-16 12:36:14,279 (805c92200) :  INFO (logger:38) - subliminal_patch.providers.addic7ed: Addic7ed: Error, trying again. (3/3)
2019-10-16 12:36:14,279 (805c92200) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Addic7ed: Logged in
2019-10-16 12:36:14,279 (805c92200) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Getting show id with year
2019-10-16 12:36:14,280 (805c92200) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Getting show id
2019-10-16 12:36:14,280 (805c92200) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Getting show id with year
2019-10-16 12:36:14,280 (805c92200) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Getting show id
2019-10-16 12:36:14,281 (805c92200) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Getting show id with year
2019-10-16 12:36:14,281 (805c92200) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Getting show id
2019-10-16 12:36:14,281 (805c92200) :  ERROR (logger:34) - subliminal.providers.addic7ed: No show id found for 'XXX (2015)' ({'year': 2015})
2019-10-16 12:36:14,284 (80539b300) :  INFO (logger:38) - subliminal_patch.core: Terminating provider addic7ed

I tried with 4 different shows, same issue.
Is Addic7ed broken again ?

--
Léo.

The text was updated successfully, but these errors were encountered:

pannal · 2019-10-16T12:13:09Z

Hmm it can't login. I'll have a look this weekend. In the meantime can you double check your credentials?

pousterlus · 2019-10-16T13:16:16Z

Hi pannal,

Thanks for answering so fast, and for your support to this community.
I double checked it, tried to copy/paste it for a triple check... same issue.

I hope Addic7ed hasn't messed your auth mech up... AGAIN :)
See you in a few days.

--
Léo.

(edit : in the logs above, there is line stating :
2019-10-16 12:36:14,279 (805c92200) : DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Addic7ed: Logged in
Are you sure the problem comes from the login ?)

pousterlus · 2019-10-18T14:17:28Z

Hi again,

For information, I went to the anti-captcha.com customer dashboard, and it seems there weren't any requests from SZ : the dashboard states "0 requests" for any day. I also double check the API key.

Maybe the issue is for anti-captcha instead of Addicted...

--
Léo.

pannal · 2019-10-19T04:56:34Z

Just the way they implement recaptcha has changed. Develop-2.6 should have the fix for your issue. Please report back!

pousterlus · 2019-10-19T09:52:48Z

Hey pannal,

Thanks for having a look into this.
Captcha's correctly solved :

2019-10-19 11:38:50,207 (8052e3300) :  INFO (logger:38) - subliminal_patch.providers.addic7ed: Addic7ed: Login expired
2019-10-19 11:38:50,223 (8052e3300) :  INFO (logger:38) - subliminal_patch.providers.addic7ed: Addic7ed: Logging in
2019-10-19 11:38:50,274 (8052e3300) :  INFO (logger:38) - subliminal_patch.providers.addic7ed: Addic7ed: Solving captcha. This might take a couple of minutes, but should only happen once every so often
2019-10-19 11:39:05,957 (8052e3300) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Addic7ed: Logged in
[...]
2019-10-19 11:39:05,961 (8052e3300) :  ERROR (logger:38) - subliminal.providers.addic7ed: No show id found for u'How to Get Away with Murder' ({'year': 2014})

But still no id found (it exists on Addicted website).

--
Léo.

pannal · 2019-10-19T13:37:10Z

Can you try again with the latest develop-2.6?

pousterlus · 2019-10-19T21:04:43Z

Just did :

[leo@nikky /usr/local/.../Sub-Zero.bundle]# git pull
Contents/Libraries/Shared/subliminal_patch/providers/addic7ed.py | 4 +++-

Then restarted PMS.
Checked the version :

vim ../../Plug-ins/Sub-Zero.bundle/Contents/Info.plist
Version 2.6.5.3161 DEV

Tried to fetch the same subtitle :

2019-10-19 22:55:22,358 (80540a400) :  INFO (logger:38) - subliminal_patch.providers.addic7ed: Addic7ed: Re-using old login
[...]
2019-10-19 22:55:22,360 (80540a400) :  ERROR (logger:38) - subliminal.providers.addic7ed: No show id found for u'How to Get Away with Murder' ({'year': 2014})

No luck, sorry.

--
Léo.

(edit : tried with another show, same issue)

pannal · 2019-10-19T21:33:18Z

Interesting, will debug further.

pannal · 2019-10-20T01:55:38Z

OK that's weird. I can get a show ID for that exact query. Can you stop your PMS, remove the SZ folder, then re-checkout develop-2.6? Settings won't be lost.

Edit: Also I'll need a full DEBUG log (see Wiki), if this persists

pannal · 2019-10-20T03:19:45Z

There actually was an issue with the show IDs. Please re-try with latest develop-2.6.

Edit: This was harder to debug than thought, as there were no errors, but the internal parser failed silently on a Japanese series with foreign characters in the name. It should work now properly.

pousterlus · 2019-10-20T12:40:26Z

I did exactly what you said.
Stopped PMS.
Reinstalled SZ with latest dev-2.6.

Same issue :

INFO (logger:38) - subliminal_patch.providers.addic7ed: Addic7ed: Re-using old login
DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Getting show id with year
DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Getting show id
DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Not refreshing show ids, as the last fetch has been too recent
DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Trying show ids: set(['murder 2014'])
DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Getting show id with year
DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Not refreshing show ids, as the last fetch has been too recent
subliminal.providers.addic7ed: No show id found for u'How to Get Away with Murder' ({'year': 2014})

Here are the complete logs you asked for.

Plex Media Server Logs_2019-10-20_14-31-54.zip

--
Léo.

pannal · 2019-10-20T14:45:31Z

Hey, OK, this is super weird. I can't really see anything in your logs, though, as there are no subzero logs inside that zip.
They should be inside the PMS Plugin Logs folder inside Plex Media Server/Logs.

pannal · 2019-10-20T14:53:29Z

Found another issue with the show ids; please try again!

pousterlus · 2019-10-20T15:19:29Z

I tried again :

git pull
Contents/Libraries/Shared/subliminal_patch/providers/addic7ed.py | 14 +++++++-------

Then restarted PMS : Still no show id found !

Sorry about the Logs, I used the method explained on PMS website.
Here are the SZ specific logs.

com.plexapp.agents.subzero.log

--
Léo.

pousterlus · 2019-10-21T09:49:33Z

Is there a way to increase the level of verbosity of the logs ?
I would be curious to analyse the parser's results...

--
Léo.

pannal · 2019-10-21T10:13:13Z

I'll get you a test branch with better logging.
This is an extremely isolated issue and I haven't been able to reproduce it yet.

pousterlus · 2019-10-21T11:28:36Z

I understand, sorry for being a bummer.
At least you've found some side bugs in the showlist to fix :)

And thanks for your support, I'll wait for the test branch to be ready, there's no hurry.

--
Léo.

pannal · 2019-10-21T12:18:58Z

There you go: https://github.com/pannal/Sub-Zero.bundle/tree/addic7ed_show_id_test

This dumps all the interesting output, so be prepared for big log files.

pousterlus · 2019-10-21T13:13:19Z

Done !

I'm going to dig into the logs now.
If you're also up to, here they are :)

com.plexapp.agents.subzero.log

--
Léo.

pousterlus · 2019-10-21T13:35:24Z

Didn't figured it out yet, but I tried with another show (french subtitles are not in Plex but are on Addicted).

another_com.plexapp.agents.subzero.log

I'm still investigating, testing things out...

--
Léo.

pannal · 2019-10-21T13:54:53Z

That's interesting. You have empty show IDs stored. Let me fix that.

pannal · 2019-10-21T13:56:24Z

Pushed another commit, which forces a show ID refresh if the cached data is empty (but existant).

pousterlus · 2019-10-21T14:31:40Z

Bingo, something new came up.

2019-10-21 16:20:55,185 (8052e1500) :  INFO (logger:38) - subliminal_patch.providers.addic7ed: Getting the page of show id 6928, season 2
2019-10-21 16:20:55,726 (8052e1500) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Ignoring subtitle with status Terminé
2019-10-21 16:20:55,726 (8052e1500) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Ignoring subtitle with status Terminé
2019-10-21 16:20:55,726 (8052e1500) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Ignoring subtitle with status Terminé
2019-10-21 16:20:55,727 (8052e1500) :  DEBUG (logger:28) - subliminal_patch.providers.addic7ed: Ignoring subtitle with status 27.82% Terminé

Subtitle files are correctly spotted ! 🥇
But something seems to be wrong with the status recognition : in french "Terminé" means "Completed", so SZ should consider it OK and should download it.

I think Addic7ed shows the french version of the "Completed" status because of my french IP.

--
Léo.

pannal · 2019-10-21T14:35:14Z

Great, I'll have a look at that status thing later.

pannal · 2019-10-21T15:15:36Z

Pushed a fix for that as well, to develop-2.6. Closing your test branch.

Edit: I think Addic7ed shows the french version of the "Completed" status because of my french IP. - they actually store the language value inside your account. I've changed the way incomplete subtitles are handled. It now detects % inside the field instead of checking for "Completed".

pousterlus · 2019-10-21T15:24:28Z

Thanks a lot, everything's fine now and subtitles are correctly downloaded.
You're the Sub-Hero ! :)

--
Léo.

pannal · 2019-10-21T15:29:26Z

I'll keep this open until the new version is released.

pannal added a commit that referenced this issue Oct 19, 2019

providers: addic7ed: move re to correct place; fix show match; #686

7583edf

pannal added a commit that referenced this issue Oct 20, 2019

providers: addic7ed: fix bungled show_ids reference; #686

f208a24

pannal added a commit that referenced this issue Oct 21, 2019

providers: addic7ed: fix detection of completed subtitle (#686)

3445259

pannal added the 2.6 label Oct 21, 2019

pannal added bug probably fixed in upcoming version labels Oct 21, 2019

pousterlus closed this as completed Oct 21, 2019

pannal added fixed in upcoming version and removed probably fixed in upcoming version labels Oct 21, 2019

pannal reopened this Oct 21, 2019

pannal closed this as completed in d2b617b Oct 26, 2019

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Addic7ed / Anti-captcha bug : No show id found #686

Addic7ed / Anti-captcha bug : No show id found #686

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Addic7ed / Anti-captcha bug : No show id found #686

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