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OwnCloud-Duo Incompatible with 10.10 #33673

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vaibhavtiger opened this issue Nov 27, 2018 · 8 comments
Closed

OwnCloud-Duo Incompatible with 10.10 #33673

vaibhavtiger opened this issue Nov 27, 2018 · 8 comments
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@vaibhavtiger
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OC\RepairException: Upgrade is not possible
Repair warning: Market app is unavailable for updating of apps. Please update manually, see https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps
Repair warning: You have incompatible or missing apps enabled that could not be found or updated via the marketplace.
Repair warning: Please install or update the following apps manually or disable them with: occ app:disable duo
Repair warning: For manually updating, see https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps
Detailed Log :
reparing update
Set log level to debug
Turned on maintenance mode
Repair warning: Market app is unavailable for updating of apps. Please update manually, see https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps
Repair warning: You have incompatible or missing apps enabled that could not be found or updated via the marketplace.
Repair warning: Please install or update the following apps manually or disable them with: occ app:disable duo
Repair warning: For manually updating, see https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps
OC\RepairException: Upgrade is not possible

Steps to reproduce

Expected behaviour

Tell us what should happen

Actual behaviour

Tell us what happens instead

Server configuration

Operating system:

Web server:

Database:

PHP version:

ownCloud version: (see ownCloud admin page)

Updated from an older ownCloud or fresh install:

Where did you install ownCloud from:

Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results into https://gist.github.com/ and puth the link here.

The content of config/config.php:

Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.

or 

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder

*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.

List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:

Operating system:

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...
@ownclouders
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GitMate.io thinks the contributors most likely able to help are @kdslkdsaldsal, and @ownclouders.

Possibly related issues are #31237 (robots.txt missing from owncloud-10 archive), #32810 (OwnCloud Upgrade Issues 10.0.10), #8025 (Owncloud Duplicating), #28207 (You have incompatible or missing apps enabled that could not be found or updated via the marketplace.), and #28265 (Hi,).

@vaibhavtiger
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Not bug in ownCloud, why not follow

Repair warning: Market app is unavailable for updating of apps. Please update manually, see https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps
Repair warning: You have incompatible or missing apps enabled that could not be found or updated via the marketplace.
Repair warning: Please install or update the following apps manually or disable them with: occ app:disable duo
Repair warning: For manually updating, see https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps

Because Sir, even if you perform the steps - they aint work on the Terminal - I have tried everything. Unable to resolve this.
Please guide.

@sharidas
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sharidas commented Nov 28, 2018 •
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Because Sir, even if you perform the steps - they aint work on the Terminal - I have tried everything. Unable to resolve this.
Please guide.

Recheck the error. Also make sure the version of app is compatible with the version of the owncloud that you are planning to upgrade.

@vaibhavtiger
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vaibhavtiger commented Nov 28, 2018 via email

@vaibhavtiger
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vaibhavtiger commented Nov 28, 2018 via email

@sharidas
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sharidas commented Nov 28, 2018 •
edited
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Tied - the terminal replies : “Directory Not found”
…
On Nov 28, 2018, at 1:14 AM, ho4ho @.***> wrote: Not bug in ownCloud, why not follow Repair warning: Market app is unavailable for updating of apps. Please update manually, see https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps Repair warning: You have incompatible or missing apps enabled that could not be found or updated via the marketplace. Repair warning: Please install or update the following apps manually or disable them with: occ app:disable duo Repair warning: For manually updating, see https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#33673 (comment)>, or mute the thread https://github.com/notifications/unsubscribe-auth/AobRdsuaLRzdmTZ5WlZktJm5C6uCbk-xks5uzZYAgaJpZM4Y2Ek1.

If you have backup of the app, copy to the apps folder and see if its working again? Ofcourse don't forget to enable the app, again.

@PVince81
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please post the output of occ app:disable duo

if disabling the app doesn't work then there is likely a bug

@davitol
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davitol commented Feb 15, 2019

please post the output of occ app:disable duo

if disabling the app doesn't work then there is likely a bug

@vaibhavtiger any more feedback?

@lock lock bot locked as resolved and limited conversation to collaborators Mar 18, 2020
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@PVince81 @sharidas @davitol @ownclouders @vaibhavtiger