"774nnnnnnn is an invalid "tel""

[dhurbhat]

Hello - Newbie here.
I'm trying a custom schema that has email, password and phone and Ory Cloud Managed UIs. When I go to the ui/registration, I do see the Phone number field. However, no matter what I type in here, I get the invalid "tel" error message in the UI.
I've tried prefixing the phone number with a 1 for US or any variants, I keep getting the same error.

Appreciate any thoughts, input or suggestions.

Identity schema with Tel looks like this:

"phone": {
          "title": "Phone",
          "type": "string",
          "format": "tel",
          "ory.sh/kratos": {
            "credentials": {
              "password": {
                "identifier": true
              },
              "totp": {
                "account_name": true
              }
            },
            "recovery": {
              "via": "email"
            },
            "verification": {
              "via": "phone"
            }
          }
        }

[syserr0r]

I think you need it in international format with the + prefix (i.e. +447000000000 in the UK)

[dhurbhat]

Yup tried:

1. 774nnnnnnn (n is between 0-9 inclusive)
2. 1774nnnnnnn
3. +1774nnnnnnn
4. (774) nnn-nnnn

these all fail with same error.

[syserr0r]

To assist +17740000000 is reported as not valid while +15774000000 is accepted as valid. There is no country code +17 or +177 so should not be anything it could get confused about.

[dhurbhat]

Yes and 774 is legit area code for cell phones (originally in Boston MA area)... while 000 might be an illegal phone exchange tho.

[syserr0r]

For anyone who finds this, it looks like the validator does more than country code validation and there may have been a mistake in the OP's entry causing it to report as invalid.

The library used by Kratos (indirectly via jsonschema) for validating is https://github.com/nyaruka/phonenumbers (with a live tester at https://phonenumbers.temba.io/)

[dhurbhat]

OK - after deleting the identity, I was able to recreate the issue. While phone numbers.temba.io does report 7742700001 as valid, Ory Cloud claims it is invalid.

- phone number.temba.io output.

[dhurbhat]

While it still doesn't work for numbers that libphonenumber port nyruka accepts, a "fix" is to include country code. For example, by adding "+1" to the above number, i.e., using +17742700001, Ory Cloud managed UI does accept and passes the validation for tel format.

[syserr0r]

It works on the tester because the country code is specified in the drop-down. This is the reason it needs to be specified in international format (i.e. +1 prefix) when entering in Ory - you'll note there is no 'country code' drop-down in Ory UI.

[vinckr]

Thanks for clarifying it!