Adding more information about contacting JOSS

app/views/home/about.html.erb

@@ -66,9 +66,32 @@
       <div class="generic-content-item" id="contact">
         <h1>Contact <%= setting(:abbreviation) %></h1>
 
+        <h3>Contacting the editorial team</h3>
         <p>
-          If you need to contact <%= setting(:abbreviation) %> privately then you can <%= mail_to "[email protected]", "email us" %>.
+          If you need to contact the <%= setting(:abbreviation) %> editorial team privately then, you can reach the Editor in Chief (currently Arfon Smith) at <%= mail_to "[email protected]", "[email protected]" %>.
+
+          This email address can also be used for private, post-production communication issues.
+        </p>
+
+        <h3>Contacting your editor<h3>
+        <p>
+          The editor for your submission may be contacted through the public review thread on the <%= link_to "JOSS reviews", "https://github.com/openjournals/joss-reviews/issues" %> GitHub repository. The link to the review for your paper can be found through the "Paper review" link on the paper's DOI landing page, or linked to from the left-hand margin of the PDF.
+        </p>
+
+        <h3>Contacting the journal production team<h3>
+        <p>
+          <%= setting(:abbreviation) %>' manuscript production process is fully automated, and managed through the public review issue on GitHub. Routine issues associated with submissions (such as minor updates to papers) should be handled through requests to the handling editor on the <%= link_to "JOSS reviews", "https://github.com/openjournals/joss-reviews/issues" %> repository. 
+
+        </p>
+        <p>  
+          Should you need to contact the <%= setting(:abbreviation) %> editorial team privately, you can reach the production team via the Editor in Chief (currently Arfon Smith) at <%= mail_to "[email protected]", "[email protected]" %>.
+        </p>
+
+        <h3>Published by Open Journals</h3>
+        <p>
+          <%= setting(:abbreviation) %> is published by <%= link_to "Open Journals", "https://www.theoj.org/" %>, an online-only publisher for open source, open access journals. Open Journals and each of its journals are community-organized and volunteer-led, with an editor-in-chief who leads each journal. Open Journals is fiscally sponsored by the US-based 501(c)(3) organization <%= link_to "NumFOCUS", "https://numfocus.org/" %>(NumFOCUS Inc. P.O. Box 90596, Austin, Texas, 78709). Open Journals itself is governed by a  <%= link_to "volunteer team", "https://github.com/openjournals/governance" %>.
         </p>
+
         <% unless social_media_links.empty? %>
           <p>
             You can also find <%= setting(:abbreviation) %> at
@@ -106,7 +129,7 @@
         <b>Allegations of misconduct</b>
         <p>Allegations of research misconduct associated with a <%= setting(:abbreviation) %> submission (either during review, or post-publication) are handled by the Open Journals ethics team. Reports should be sent privately to <%= mail_to "[email protected]", "our editorial team" %> at which point the report will be triaged by the Open Journals ethics officer to determine the nature and severity of the case. Options available to the Open Journals ethics officer range from recommending no action to instigating a full investigation by the Open Journals ethics team which may result in researchers' institutions and funders being notified and the <%= setting(:abbreviation) %> being retracted.</p>
 
-        <p>As <%= setting(:abbreviation) %> a member of <%= link_to "COPE", "https://publicationethics.org" %> (application pending), our processes are modeled on the <%= link_to "COPE guideline procedures for ethics complaints", "https://publicationethics.org/files/publication-ethics-editorial-office-cope-flowchart.pdf" %>.</p>
+        <p>As a member of <%= link_to "COPE", "https://publicationethics.org" %>, our processes are modeled on the <%= link_to "COPE guideline procedures for ethics complaints", "https://publicationethics.org/files/publication-ethics-editorial-office-cope-flowchart.pdf" %>.</p>
 
         <b>Complaints process</b>
         <p>Complaints about the conduct or decision making of the <%= setting(:abbreviation) %> editorial team can be sent to the <%= mail_to "[email protected]", "Open Journals governance team" %>.</p>