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docs: Clarify missing data #303

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docs: Clarify missing data #303

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11 changes: 9 additions & 2 deletions docs/reference/learner_groups_dashboard.rst
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Original file line number Diff line number Diff line change
@@ -1,7 +1,14 @@
At-Risk Learner Dashboard Reports
#################################

In the At-Risk Learner Dashboard Reports, you can review the learners’ performance to gain a clear perspective of their engagement and performance in the course and identify those at risk of abandoning or dropping the course. Learners who appear in this dashboard have enrolled in the course, have done something other than visit the course homepage, have not yet passed the course, and have not visited the course in seven or more days.
In the At-Risk Learner Dashboard Reports, you can review the learners’ performance to gain a clear perspective of their engagement and performance in the course and identify those at risk of abandoning or dropping the course. In order for a learner to appear on this report, they must:

* Be enrolled in the course
* Done something other than visit the course homepage
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* Done something other than visit the course homepage
* Have done something other than visit the course homepage

* Not yet have passed the course
* Not visited the course in seven or more days

If no learners match all of these conditions, the report will be empty.

The charts of this dashboard apply cross-filters to charts whose data sets contain the same name.

Expand Down Expand Up @@ -47,4 +54,4 @@ The Help tab at the bottom of the course dashboard is a valuable resource for us

.. note:: Remember that you can change the filters of these reports by accessing Superset through the link above the reports. For more information, visit the `How to Apply Filters page <https://docs.openedx.org/projects/openedx-aspects/en/latest/course_team/how-tos/apply_filters.html>`_.

.. seealso:: If you want to refresh the information displayed in the report, click the **More Options** button (three vertical dots) in the upper right corner of each metric and select the **Force Refresh** option. For more information, visit the `How to Update the Data <https://docs.openedx.org/projects/openedx-aspects/en/latest/course_team/how-tos/update_data.html>`_.
.. seealso:: If you want to refresh the information displayed in the report, click the **More Options** button (three vertical dots) in the upper right corner of each metric and select the **Force Refresh** option. For more information, visit the `How to Update the Data <https://docs.openedx.org/projects/openedx-aspects/en/latest/course_team/how-tos/update_data.html>`_.
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