digest and sub Notifications FAQ

docs/features/digest.md

@@ -18,15 +18,15 @@ The NotificationAPI's Batch & Digest feature allows for the creation of recurrin
 
 For each notification, you can configure the channels' `Delivery Options` as following:
 
-   - `Instantly`: When we receive an `Email` request, we try to deliver it to your user instantly. This delivery option is the `default`.
-   - `Hourly`: We deliver all the `Email` requests that we receive in an hour.
-   - `Weekly`: This configuration delivers all the `Email` requests once a week. You can choose the day and time for it.
-   - `Monthly`: To deliver `Email` notifications once a month. It can happen at the beginning or end of a month. You can also select the time to deliver as well.
-   - `Allow unsubscribing`: This allows your users to unsubscribe from this `Email`.
+- `Instantly`: When we receive an `Email` request, we try to deliver it to your user instantly. This delivery option is the `default`.
+- `Hourly`: We deliver all the `Email` requests that we receive in an hour.
+- `Weekly`: This configuration delivers all the `Email` requests once a week. You can choose the day and time for it.
+- `Monthly`: To deliver `Email` notifications once a month. It can happen at the beginning or end of a month. You can also select the time to deliver as well.
+- `Allow unsubscribing`: This allows your users to unsubscribe from this `Email`.
 
-   `The Default Preference` indicates your users' default preference for delivery options.
+`The Default Preference` indicates your users' default preference for delivery options.
 
-   The following shows a sample of an `Email` channel's `Delivery Options`.
+The following shows a sample of an `Email` channel's `Delivery Options`.
 
 import deliveryOptions from '@site/static/delivery_options.png';
 import userPreference from '@site/static/userPreference.png';
@@ -51,8 +51,7 @@ style={{
     border: '1px solid #d9d9d9',
     marginLeft: 100
   }}
-/> 
-
+/>
 
 Each channel can have one or more templates, and each template can be configured for one or multiple delivery options.
 
@@ -72,9 +71,13 @@ With batching you can still use all the functionality that is provided by the [P
 
 If there are no notifications for a user in the specified period, the system will not send a notification. For example, assume you have selected the `Weekly` delivery option on `Monday at 9:00 am` for the `Email` channel. If there is no request recorded for the user by `Monday at 9:00 am` then no email will be sent.
 
+### Will notifications with different sub notifications be batched together or separately?
+
+Requests with different [sub notifications](./scheduling.md) will be batched separately.
+
 ### How does `Batch & Digest` work with `Throttling`?
 
-The [`Throttling`](./throttling.md) criteria are checked at the configured time in the `Delivery Options`. For example, assume if you have configured  `Throttling` for 2 notifications per user per 24 hours and configured the delivery option as `hourly`, and then sent a notification every hour. In the first two hours, a batched notification will be sent. Any notifications recieved afterwards will be discarded until 24 hours has passed.
+The [`Throttling`](./throttling.md) criteria are checked at the configured time in the `Delivery Options`. For example, assume if you have configured `Throttling` for 2 notifications per user per 24 hours and configured the delivery option as `hourly`, and then sent a notification every hour. In the first two hours, a batched notification will be sent. Any notifications recieved afterwards will be discarded until 24 hours has passed.
 
 Likewise if you have a notification with [`Throttling`](./throttling.md) set to allow 5 `new_comment` notifications per hour and a `Weekly` delivery option selected, then the 6th notification within the same hour will be ignored.