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doc: add github PR and Issue templates #1228

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merged 1 commit into from
Jul 4, 2017

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@gibfahn gibfahn commented Jun 11, 2017

Give users reporting bugs a clearer idea of the info that will be helpful when reporting issues.

Refs: https://github.com/nodejs/node/tree/master/.github

Also points users towards module issue trackers first.

I have no idea if the windows info is correct (or whether node-gyp uses cc on all UNIX). Please correct.

The PR template should be updated if/when we get a CONTRIBUTING.md (tracked in #881)

##### Checklist
<!-- Remove items that do not apply. For completed items, change [ ] to [x]. -->

- [ ] `npm it` passes
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Learned something new 😄

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Yeah, maybe use the long form here for clarity.

the output.
-->

```
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Ohh and another thing 😲 (that one lines restore GFM inside HTML)

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Yeah, I only learned that by emailing Github support... Apparently it's a commonmark thing (it's in their docs too).


Node Version: output of `node -v` and `npm -v`
Platform: output of `uname -a` (UNIX), or version and 32 or 64-bit (Windows)
Compiler: output of `cc -v` (UNIX) or `msbuild.exe` (Windows)
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msbuild.exe -> msbuild /version & cl

Please fill in as much of the template below as you're able.

Node Version: output of `node -v` and `npm -v`
Platform: output of `uname -a` (UNIX), or version and 32 or 64-bit (Windows)
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version -> systeminfo | findstr /B /C:"OS Name" /C:"OS Version" /C:"System Type"

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I lifted this from node, probably worth PRing it there.

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It's trade off since the output is

OS Name:                   Microsoft Windows 10 Pro
OS Version:                10.0.15063 N/A Build 15063
System Type:               x64-based PC

I'm not sure in node it's worth it since AFAIK there are way less version specific issues there. I think since node-gyp compiles it's way more version sensitive

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refack commented Jun 11, 2017

The PR template should be updated if/when we get a CONTRIBUTING.md (tracked in #881)

I landed #771 but it's just legalese

@gibfahn gibfahn force-pushed the github-templates branch 2 times, most recently from 3887dd7 to 23394b7 Compare June 11, 2017 19:12
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gibfahn commented Jun 11, 2017

The PR template should be updated if/when we get a CONTRIBUTING.md (tracked in #881)

I landed #771 but it's just legalese

Included it anyway.

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Suggestions but LGTM either way.

`systeminfo | findstr /B /C:"OS Name" /C:"OS Version" /C:"System Type"` (Windows)
Compiler: output of `cc -v` (UNIX) or `msbuild /version & cl` (Windows)
Module: the module you tried to install.
-->
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Shorter is better, in my experience, because the sad truth is that people tune out if it's more than two or three lines (while still demanding you fix their issue RIGHT NOW!)

In libuv, we have this:

<!--
If you want to report a bug, you are in the right place!

If you need help or have a question, go here: https://github.com/libuv/help/new

Please include code that demonstrates the bug and keep it short and simple.
-->
* **Version**: <!-- libuv version -->
* **Platform**: <!-- `uname -a` (UNIX), or Windows version and machine type -->

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Agreed, no point filling it with useful information no-one will read...

##### Checklist
<!-- Remove items that do not apply. For completed items, change [ ] to [x]. -->

- [ ] `npm it` passes
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Yeah, maybe use the long form here for clarity.


* **Node Version**:
* **Platform**:
* **Compiler**:
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Maybe include how to get the version (cc -v and on Windows... mscver? I think?)

Same for platform: uname -a

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I did that in the comment above, but I can move it down here. If you didn't notice it on first glance, then neither will the average issue raiser.

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gibfahn commented Jun 12, 2017

@bnoordhuis updated and shortened, PTAL.

- [ ] commit message follows [commit guidelines](https://github.com/nodejs/node/blob/master/CONTRIBUTING.md#commit-message-guidelines)

##### Description of change
<!-- Provide a description of the change -->
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Maybe add a blank line at the end? I always feel strange having to put the cursor at the end of the comment and hitting enter just to get started.

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refack commented Jun 13, 2017

For bug reports we should request the output of npm config list as well. Many bugs are caused by bad config.
Now I'm thinking we should have a script that collects all the required info...

Give users reporting bugs a clearer idea of the info that will be
helpful when reporting issues.

Refs: https://github.com/nodejs/node/tree/master/.github
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gibfahn commented Jun 14, 2017

Now I'm thinking we should have a script that collects all the required info...
For bug reports we should request the output of npm config list

I think node-gyp could definitely benefit from some improved failure message. If something goes wrong we could say things like "you don't have a C compiler installed" and link them to a troubleshooting page.

I agree with @bnoordhuis though, we want the issue template to be as short as possible. I'd rather have node-gyp output debugging information on failure, and then the issue raiser just has to paste one set of output.

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LGTM with a comment.

##### Checklist
<!-- Remove items that do not apply. For completed items, change [ ] to [x]. -->

- [ ] `npm install test` passes
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You mean npm test?

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I meant npm install && npm test, which is the same as npm install test (also the same as npm it, but you suggested we favour readability, which is fine).

I guess npm test will fail if you haven't done an npm install first, but better safe than sorry right (you might have messed up the package.json since the last time you did an npm install).

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Ah, I would've expected npm to try install a package called 'test'. Silly me.

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Ah, I would've expected npm to try install a package called 'test'. Silly me.

Principle of least surprise 😁

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refack commented Jun 14, 2017

I think node-gyp could definitely benefit from some improved failure message. If something goes wrong we could say things like "you don't have a C compiler installed" and link them to a troubleshooting page.

I agree with @bnoordhuis though, we want the issue template to be as short as possible. I'd rather have node-gyp output debugging information on failure, and then the issue raiser just has to paste one set of output.

Agreed, the template should definatly be succinct. I'm cooking a PR with node-gyp info that will give us all this info in one command, system independent.

@gibfahn gibfahn merged commit f59d1a6 into nodejs:master Jul 4, 2017
@gibfahn gibfahn deleted the github-templates branch July 4, 2017 06:29
gibfahn added a commit that referenced this pull request Jul 4, 2017
Give users reporting bugs a clearer idea of the info that will be
helpful when reporting issues.

PR-URL: #1228
Refs: https://github.com/nodejs/node/tree/master/.github
Reviewed-By: Refael Ackermann <[email protected]>
Reviewed-By: Ben Noordhuis <[email protected]>
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gibfahn commented Jul 4, 2017

Relanded in 7245415 (@bnoordhuis was right, npm install test installs the test module. IDK how I thought it did the same as npm it).

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