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Decommission /firefox/feedback/ page #7436

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3 of 4 tasks
alexgibson opened this issue Jul 15, 2019 · 4 comments
Closed
3 of 4 tasks

Decommission /firefox/feedback/ page #7436

alexgibson opened this issue Jul 15, 2019 · 4 comments
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@alexgibson
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alexgibson commented Jul 15, 2019

Description

The Firefox feedback page has received just over 2200 page views in the past year, and averages between 3-15 page views per day.

Given the age of this page and the low traffic referrals, I'm going to suggest we redirect the URL to SUMO. We should check in with whomever owns this page first, just to be safe.


💛 Success Criteria 💛

  • Page is removed and redirected in production.

❗ Risks ❗

  • Need approval from whomever owns this legacy page.

Tasks

  • Remove template and assets.
  • Redirect URL to SUMO.
@alexgibson
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Another potential destination for the redirect could be https://qsurvey.mozilla.com/s3/FirefoxInput/

@alexgibson
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@hoosteeno who would be the correct owner for this page? Can we try and contact them to determine if this is still needed?

@hoosteeno
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We reached out to the owners of this page (Strategy and Insights team). The page was previously used for a Heartbeat survey recipe asking users to rate Firefox. The owners agree: We can decommission this page.

We should redirect it (both happy and sad experiences) to the Ask A Question page on SUMO.

@alexgibson alexgibson self-assigned this Aug 9, 2019
alexgibson added a commit to alexgibson/bedrock that referenced this issue Aug 9, 2019
@alexgibson alexgibson added this to the S2/Q3: 20190722-20190809 milestone Aug 9, 2019
@alexgibson alexgibson added the Needs Review Awaiting code review label Aug 9, 2019
alexgibson added a commit to alexgibson/bedrock that referenced this issue Aug 9, 2019
alexgibson added a commit to alexgibson/bedrock that referenced this issue Aug 9, 2019
@ejregithub
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@Errolyn - this one is good for review, please.

@stephaniehobson stephaniehobson removed the Needs Review Awaiting code review label Sep 29, 2020
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