Troubleshooting

• Raspberry PI Camera Module Not Detected
• Camera Frame Keeps Showing No Camera Symbol
• Getting The Log File

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Raspberry PI Camera Module Not Detected

Make sure that:

• you have connected the camera to the right port; the Raspberry PI has two identical ports for the camera module and for the touchscreen)
• the cable/ribbon/connector is properly connected and not damaged
• you have loaded the bcm2835-v4l2 kernel module, by adding it to /etc/modules and rebooting afterwards
• you have enabled the camera using raspi-config
• you have allocated at least 128 MB of RAM to the GPU
• you are using a genuine camera module, not a "compatible" one
• the command raspistill -o cam.jpg captures an image from the camera, without complaining

The special file /dev/video0 should be present when all of the above are met.

Camera Frame Keeps Showing No Camera Symbol

Make sure you have set the Frame Rate Dimmer preference to a value greater than 0.

Getting The Log File

Assuming you're using systemd to run motionEye, the following command will generate the motioneye.log file that you can attach to an issue or simply, to see what's going on under the hood:

journalctl -u motioneye > motioneye.log