docs(get in touch): changes to getting in touch for help and feedback (…

…#533) * docs(get in touch): changes to getting in touch for help and feedback * docs(updating link to help page): help and feedback page updated. Links altered to direct to page
ministryofjustice · Nov 17, 2023 · 4248a77 · 4248a77
1 parent 722f7e0
commit 4248a77
Showing 12 changed files with 37 additions and 39 deletions.
diff --git a/.github/ISSUE_TEMPLATE/BUG_REPORT.md b/.github/ISSUE_TEMPLATE/BUG_REPORT.md
@@ -9,7 +9,7 @@ Have you read the Code of Conduct? By filing an Issue, you are expected to compl
 
 https://github.com/ministryofjustice/moj-frontend/blob/main/CODE_OF_CONDUCT.md
 
-Do you want to ask a question? Are you looking for support? You can [contact the Design System team](https://design-patterns.service.justice.gov.uk/get-in-touch).
+Do you want to ask a question? Are you looking for support? You can [contact the Design System team](https://design-patterns.service.justice.gov.uk/community/help-and-feedback).
 
 -->
 

diff --git a/.github/ISSUE_TEMPLATE/FEATURE_REQUEST.md b/.github/ISSUE_TEMPLATE/FEATURE_REQUEST.md
@@ -9,7 +9,7 @@ Have you read the Code of Conduct? By filing an Issue, you are expected to compl
 
 https://github.com/ministryofjustice/moj-frontend/blob/main/CODE_OF_CONDUCT.md
 
-Do you want to ask a question? Are you looking for support? You can [contact the Design System team](https://design-patterns.service.justice.gov.uk/get-in-touch).
+Do you want to ask a question? Are you looking for support? You can [contact the Design System team](https://design-patterns.service.justice.gov.uk/community/help-and-feedback).
 
 ---
 

diff --git a/CODE_OF_CONDUCT.md b/CODE_OF_CONDUCT.md
@@ -34,7 +34,7 @@ This Code of Conduct applies both within project spaces and in public spaces whe
 
 ## Enforcement
 
-Instances of abusive, harassing or otherwise unacceptable behaviour may be reported by [contacting the Design System team](https://design-patterns.service.justice.gov.uk/get-in-touch). All complaints will be reviewed and investigated and will result in a response that is deemed necessary and appropriate to the circumstances. The project team is obligated to maintain confidentiality concerning the reporter of an incident.
+Instances of abusive, harassing or otherwise unacceptable behaviour may be reported by [contacting the Design System team](https://design-patterns.service.justice.gov.uk/community/help-and-feedback). All complaints will be reviewed and investigated and will result in a response that is deemed necessary and appropriate to the circumstances. The project team is obligated to maintain confidentiality concerning the reporter of an incident.
 
 Further details of specific enforcement policies may be posted separately.
 

diff --git a/CONTRIBUTING.md b/CONTRIBUTING.md
@@ -8,7 +8,7 @@ Please note we have a [code of conduct](https://github.com/ministryofjustice/moj
 
 If you’ve got an idea or suggestion you can:
 
-- [Contact the Design System team](https://design-patterns.service.justice.gov.uk/get-in-touch)
+- [Contact the Design System team](https://design-patterns.service.justice.gov.uk/community/help-and-feedback)
 - [Create a GitHub issue](https://github.com/ministryofjustice/moj-frontend/issues)
 
 ## Raising bugs

diff --git a/docs/_includes/layouts/community.njk b/docs/_includes/layouts/community.njk
@@ -43,6 +43,17 @@
               href: ('/community/criteria' | url)
             }
             ]
+          },
+          {
+            heading: {
+              text: "Support"
+            },
+            items: [
+            {
+              text: 'Help and feedback',
+              href: ('/community/help-and-feedback' | url)
+            }
+            ]
           }
         ]
       }) }}
@@ -59,7 +70,6 @@
         {{ content | safe }}
       </main>
 
-      {% include "./partials/contact-panel.njk" %}
     </div>
   </div>
 {% endblock %}

diff --git a/docs/_includes/layouts/component.njk b/docs/_includes/layouts/component.njk
@@ -154,7 +154,6 @@
         {{ content | safe }}
       </main>
 
-      {% include "./partials/contact-panel.njk" %}
     </div>
   </div>
 {% endblock %}
diff --git a/docs/_includes/layouts/get-started.njk b/docs/_includes/layouts/get-started.njk
@@ -63,7 +63,6 @@
         {{ content | safe }}
       </main>
 
-      {% include "./partials/contact-panel.njk" %}
     </div>
   </div>
 {% endblock %}

diff --git a/docs/_includes/layouts/partials/contact-panel.njk b/docs/_includes/layouts/partials/contact-panel.njk
@@ -1,7 +1,6 @@
 
 <hr class="govuk-section-break govuk-section-break--l govuk-section-break--visible">
 <h2 class="govuk-heading-l">Need help?</h2>
-<p class="govuk-body">You can edit the page via <a href="https://github.com/ministryofjustice/moj-frontend/tree/main/docs" class="govuk-link">GitHub</a>
- or if you’ve got a question, idea or suggestion share it on the <a href="https://mojdt.slack.com/archives/CH5RUSB27" class="govuk-link">#moj-pattern-library-support</a> channel on Slack.</p>
+<p class="govuk-body">If you have any questions, send a message to the <a href="https://moj.enterprise.slack.com/archives/CH5RUSB27" class="govuk-link">#moj-design-system-support</a> channel on Slack and a member of the MOJ Design System Group will be able to help.</p>
 
 <div class="govuk-!-padding-bottom-7"></div>
diff --git a/docs/_includes/layouts/partials/footer.njk b/docs/_includes/layouts/partials/footer.njk
@@ -1,27 +1,12 @@
 {% from "govuk/components/footer/macro.njk" import govukFooter %}
 
 {{ govukFooter({
-  navigation: [
-    {
-      title: "Related resources",
-      items: [
-        {
-          href: "https://www.gov.uk/guidance/government-design-principles",
-          text: "Government Design Principles"
-        },
-        {
-          href: "https://design-system.service.gov.uk/",
-          text: "GOV.UK Design System"
-        },
-        {
-          href: "https://www.gov.uk/service-manual",
-          text: "GOV.UK Service Manual"
-        }
-      ]
-    }
-  ],
   meta: {
     items: [
+      {
+        href: '/community/help-and-feedback' | url,
+        text: "Help and feedback"
+      },
       {
         href: '/cookies' | url,
         text: "Cookies"

diff --git a/docs/_includes/layouts/patterns.njk b/docs/_includes/layouts/patterns.njk
@@ -71,7 +71,6 @@
         {{ content | safe }}
       </main>
 
-      {% include "./partials/contact-panel.njk" %}
     </div>
   </div>
 {% endblock %}

diff --git a/docs/get-in-touch.md b/docs/get-in-touch.md
diff --git a/docs/help-and-feedback.md b/docs/help-and-feedback.md
@@ -0,0 +1,17 @@
+---
+layout: layouts/plain.njk
+title: Help and feedback
+---
+
+<span class="govuk-caption-xl">The MOJ Design System Group provides support for users of the MOJ Design System. Contact us to ask for help or to provide feedback.</span>
+
+### Contact us on Slack
+
+The group monitors the following channels and provides support as time permits. If you have any questions or feedback, get in touch via Slack.
+
+- For MOJ staff: [#moj-design-system-support](https://moj.enterprise.slack.com/archives/CH5RUSB27)
+- For UK Government staff:[#moj-design-system](https://ukgovernmentdigital.slack.com/archives/CJ6QDRDGC)
+
+### Contact us on email
+
+Messages sent to [[email protected]](mailto:[email protected]) will be answered as quickly as possible.