Updated Sonos and now won't connect

[seanbetts]

Hi again!

Just noticed this doesn't work since I updated to the latest Sonos software. I've attached the logs.

Thanks,

Sean
logs.txt

[mermaid]

I've been trying to reproduce this or get any idea what's going on, but I cant find anything. It works with the update to my sonos. I'm thinking about how I can get more debug logs at the moment that will be useful

[seanbetts]

Thanks for taking a look. I’m running Sonos 7.1 Build 341637101 Sean

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On 3 Feb 2017, at 20:44, mermaid ***@***.***> wrote: I've been trying to reproduce this or get any idea what's going on, but I cant find anything. It works with the update to my sonos. I'm thinking about how I can get more debug logs at the moment that will be useful — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#2 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ASrBnmS_dK0UidCvkiGIP1PjB-MNrL_0ks5rY5GtgaJpZM4LwEAl>.

[seanbetts]

Did you manage to work out how you can get more debug logs>

Thanks,

Sean

[craig85311]

Have same issue here, on macOS High Sierra 10.13.2 2016 iMac, Sonos version 8.2.2.

[mermaid]

Want to collect your debug logs as well? I was never able to reproduce seanbetts issue, but I’m down for trying to repro again (it may be a bit before I try as I’m on vacation for the holidays) but I will try again to figure out and get it fixed.
Also, I assume you’ve tried everything in the readme l, yes?

[craig85311]

I've got a Bridge, I assume that is my issue. My problem is that I need (I believe) either a Bridge or a Boost to separate my devices' wifi channels from others on the network because of interference. Have had to play with this in the past. Because of my home setup, all of my transmitters are located in the same area.
Is there a way to change the wifi channel of my devices without a Bridge? Would switching my Bridge to a Boost solve the problem? I appreciate your help and support. Thanks again.

[craig85311]

Bought a Boost to replace the Bridge, system is completely started fresh, down to the speakers. Is there anything else I can be doing? I goto opt+click the menubar icon for colled debug logs and nothing happens. Log shows ReferenceError: tunnel is not defined. Any ideas?

[seanbetts]

I've given up on this and switched to audiobridge (https://audiobridge.site) which has been fantastic and is actively supported and developed.

[mermaid]

Awesome 👍 hopefully since that’s a paid application they’ll be able to provide good support and add awesome features for you.

@craig85311 I’ll look into that error today and see if what I can come up with

[mermaid]

@craig85311 can you upload that log file to this thread? Thanks!