Arrows (.fotorama__thumb__arr) don't work in product gallery

[adamvarga]

Preconditions (*)

1. 2.3.3 Open Source and Commerce Edition with Sample Data

Steps to reproduce (*)

1. Navigate to product page
2. Check product with thumbnails in product gallery
3. The little arrows don't work

Expected result (*)

1. The arrows .fotorama__thumb__arr work or not existed, in previous version the arrows were not there

Actual result (*)

The little arrows next to the thumbs only make sense if there are more pictures than there is room for, although I only have 3 pictures, the arrows are displayed, which makes no sense.
I marked those with red circle on the screenshot.

Why are this litte arrows displayed? And if they ever appear, why don't work.
So either show and work, or hide completely.

[m2-assistant]

Hi @adamvarga. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

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• Information on your environment
• Steps to reproduce
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Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.3-develop instance - upcoming 2.3.x release

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@adamvarga do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

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[m2-assistant]

Hi @sudheers-kensium. Thank you for working on this issue.
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[sudheers-kensium]

@magento give me 2.3-develop instance

[magento-engcom-team]

Hi @sudheers-kensium. Thank you for your request. I'm working on Magento 2.3-develop instance for you

[magento-engcom-team]

Hi @sudheers-kensium, here is your Magento instance.
Admin access: https://i-25652-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

[sudheers-kensium]

@adamvarga This is not an issue, because you have only 3 images so arrows not displaying. If you have more images then arrows will display.

[adamvarga]

@sudheers-kensium The little arrows next to the thumbs only make sense if there are more pictures than there is room for, although I only have 3 pictures, the arrows are displayed, which makes no sense.
I marked those with red circle on the screenshot.

Why are this litte arrows displayed? And if they ever appear, why don't work. That is the question...
So either show and work, or hide completely. What do you think?

[adamvarga]

@sudheers-kensium I have removed a few product images from your test page (https://i-25652-2-3-develop.instances.magento-community.engineering/test.html). I have also only three image, the arrows are displayed anyway ...

[magento-engcom-team]

@sudheers-kensium Thank you for verifying the issue.

Unfortunately, not enough information was provided to acknowledge ticket. Please consider adding the following:

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Once all required information is added, please add label "Issue: Confirmed" again.
Thanks!

[magento-engcom-team]

✅ Confirmed by @sudheers-kensium
Thank you for verifying the issue. Based on the provided information internal tickets MC-28947 were created

Issue Available: @sudheers-kensium, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[m2-assistant]

Hi @vsevolod-tarasov. Thank you for working on this issue.
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[m2-assistant]

Hi @alexey-rakitin. Thank you for working on this issue.
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[VladimirZaets]

Hi @adamvarga. Thank you for your report.
The issue has been fixed in #25666 by @alexey-rakitin in 2.3-develop branch
Related commit(s):

• f97f68d88009eae7aef52c3404df84635e1a659b

The fix will be available with the upcoming 2.3.5 release.