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Not possible to update to 2.10.17 under WIN10 #8149

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sodinoel opened this issue May 9, 2023 · 7 comments
Closed

Not possible to update to 2.10.17 under WIN10 #8149

sodinoel opened this issue May 9, 2023 · 7 comments
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bug It's a bug desktop All desktop platforms high High priority issues

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@sodinoel
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sodinoel commented May 9, 2023

Environment

Joplin version: 2.10.17
Platform: Windows
OS specifics: WIN10

Steps to reproduce

  1. Restart PC
  2. Start installation process
  3. Window 'Installation von Joplin' appears
    Error message (in German): 'Joplin kann nicht geschlossen werden. Schließ es bitte manuell und klicke auf Wiederholen um fortzufahren'
  4. But no Joplin process is running

Restarted PC to prevent a hidden joplin process
taskmanager is clean, no joplin process is running
Joplin will not be autostarted!

Describe what you expected to happen

expected correct detection of running joplin in background.

Logfile

don't have a log file from installation process, only screenshot

@sodinoel sodinoel added the bug It's a bug label May 9, 2023
@kacnje
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kacnje commented May 9, 2023

I'm in the same boat. Can't upgrade to 2.10.17 with "Joplin cannot be closed" message.

Windows 10

@laurent22
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Upstream issue: electron-userland/electron-builder#6865

@laurent22 laurent22 added desktop All desktop platforms high High priority issues labels May 9, 2023
@laurent22
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If you're having this issue please could you try the latest version?

https://github.com/laurent22/joplin/releases/tag/v2.10.18

@laurent22 laurent22 reopened this May 9, 2023
@kacnje
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kacnje commented May 9, 2023

Tnx.
2.10.18 works on my computer (Windows 10).

@sodinoel
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sodinoel commented May 9, 2023

Now (2.10.18) installation process does not consider running joplin and gives the appearance that the process has been finished correctly. But the running joplin shows the old version, even after a restart.

Stopping joplin and restarting the update with no running joplin helps to finaly update joplin.

@ValiumBear
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ValiumBear commented Oct 18, 2023

Version 2.12.18 and I still have this issue under Windows 10. The previous installer also had this issue. Nothing helps except restarting the PC (or waiting about 5 minutes after fully killing the process). I'm surprised nobody talks about it anymore?
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The problem is caused by NSIS installer. There's more info here: electron-userland/electron-builder#6865
Apparently it was fixed, but not fully: #8451 (comment)

Edit: Still the same as of 2.13.8.

@ValiumBear
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Bug still not resolved as of 2.14.22
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Labels
bug It's a bug desktop All desktop platforms high High priority issues
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